McDonald's

I went to this location today. I ordered food at drive through. I’m giving 5 stars for their quick service. But if i have option to give 10 stars to the lady at window her name is Sam . I would love to do that. She’s so pleasant, kind and down to earth. She made my day.

Ordered a large family order for curbside. Older man brings it out. One of the.drinks is wrong. We tell him. Hubby asks me to check.the app.to see what.was keyed in. He points to the bag.says that's what you ordered and turns and walks.away. SO RUDE!!! not only was the drink wrong but the ketchup packs we ordered were all mayo. Had to wait in line to get ketchup for thr kids meals. Worst McDonalds EVER.

I am rating this based on other McDonald’s. The food here is fast and prepared the way McDonald’s does.

A reliable, fast and friendly McDonald's location. I have been going there for years, and my order is always correct, the staff are great, and the place is always clean.

My teenage son and I each tried the Grand Big Mac combo here for the first time this week. It’s definitely larger and more filling. The restaurant was very clean, and the staff was courteous and friendly. The order came quickly with a short lineup during supper hour. Pleased with this visit.

Had ordered on app but didn't go through. Counter staff were very pleasant and put my order together very quickly & entered into cash register in way I could get discount on the chicken burger which was 30% off. Thanks so much to the gal on cash. I really appreciated that. I will be back next time I am in Smiths Falls.

Friendly staff and good service. Food/drink are consistently done well 👏

Kind friendly staff, fresh hot nicely cooked grilled chicken, outlet to plug in and charge cell phone in lobby in case your travelling through the area and need a charge, great pit stop for that too.

Love the food. Was fresh and tasted great. Got their junior chicken and smoothly/ milkshake and my entire family had to pay a repeat visit the next day. Will always stop by whenever I am in Smith Falls

I won't really say it's quality food but it's good for McDonald's. Always tastes good and ready in a flash, usually. Staff has always been nothing short of friendly.

I think I've only ever had bad service from this McDonald's location maybe once but it's always great it's always made well serious is always good although they are always short of either ice caps or their new flavor of McFlurry like the kit Kat the other day they didn't have the kit Kat so I had Oreo

Stopped in here with my Grandson Hunter to grab a few happy meals.To be honest I love the mcnuggets. Never a disappointment at this restaurant. Food always hot and fresh.Manager and staff come and go often but never a issue here.Always kind and friendly. Thankyou.

The restaurant was clean, the staff was very friendly and the food got delivered to the table by a smiling manager and/or owner. I was personally impressed with the details.

We were here at 3:30 on Saturday May 23rd and we got excellent customer service from the young man who accepted our payment. He was enthusiastic and kind and it was above and beyond. Excellent service. Will definitely be returning.

Sunday morning was so very busy because of the storm. The staff worked non stop to get food our to the many many customers. Not a single complaint. Very awesome staff. Thank you. 💚

I am pretty tired of the service at this McDonald's. I KNOW it's just fast-food, but I don't like throwing my $$ away. I have SEVERAL times gone thru the drive thru and when I got home I had a mistake in my meal. The most common mistake is, I ALWAYS ask for extra onions, and I end up with a burger with ONLY onions! 🤔 "Can I have a cheeseburger with extra onions?" They interpret this for some reason as "only onions!?"
So last time I went this was clarified at the pay window....and I STILL got a plain cheeseburger with only onions...and probably some spit.
They need to pay these people more so they will maybe do a better job!

Great service with ice cream!

Great staff and great service by the cashier at drive thru...just had 1 dissatisfaction. I asked for the reciept of my previous order from 2 hours before and was told that they could not reprint. Otherwise, everything else was at its best

This morning I was able to scrambled some change to get something to eat. When I was at the cash it seemed like I didn't have enough for anything. Once I made my order (sausage mcmuffin) and left the cashier said she put something extra in the bag, turned out it was a hash brown...even tho it was something so simple it still turnedy crappie day into a better one.
I wasn't able to get the cashiers name but I like to say thanks again for the brighter day! ...I'll be sure to pass it on 😊

It is very quick and hot, sometimes they miss giving you all you order so check before driving away!