Banks Bikes Inc.

We are from Edmonton, AB travelling across Canada, my e-bike needed repairs, but we only had a short stay in The Valley before we were leaving and heading to Florida.
Colin called and said the part was on order but no guarantee it would be here in time. As a last resort, Colin would have taken the part off his bike in order to fix mine !!
In the end, the part came in, my bike was fixed and I left a very happy customer.
Colin and his staff went above & beyond to repair my e-bike. I am so grateful for their help and customer service, they are amazing.

They got me in on short notice to fix my flat tire. Quick, friendly, efficient and good price.

These guys are great! They are always my first stop when looking for bikes or components. Their knowledge and willingness to assist is awesome. I live 1.5 hours away and it is still my first choice. For those not familiar with the area, it is rural bike shop and stocked appropriately. If they do not have what you are looking for, they will often refer you to the bigger shops in Halifax. I for one appreciate their honesty about that rather than trying to sell you something else that isn't what you are looking for.

The guys were fast, thorough and actually wiped the dirt off my bike including remounting my speedometer which was mostly dangling when I brought it in (try to get that kind of service in a bigger shop). They also explained the "why" behind their decisions to replace parts. The price seemed fair for the services. Definitely recommend!

Wonderful, friendly, helpful service. Great little shop. Colin sure goes the extra mile! We so appreciated the spur of the moment help and tune-ups to help us continue on our way, during a long bike tour. Thank you so much!!

Very good and generous service wuile i came for some small but very important fixes. I had some nice suggestions for my bike trip too. Thanks !

These guys rock! I walked in never having been before hoping they could help me with a caved in valve stem on my baby daughter’s stroller. They fixed it on the spot and refused any money. That’s what I call awesome service!

Great shop, super cool Dudes working there. Obviously things there are expensive, Biking at a high level is expensive no matter where you go so you can't Hate on Bikes Banks for that, it's just how it goes for good gear. They have a sign on the desk reminding you "Don't be a D!CK"... so, don't be a D!CK!! Lol 👍🤟

Great bunch of folks here, big thanks to Peter and Colin for helping me find a frame that fits and making it an easy buy! Friendly, informative staff, great selection—thanks again!

Needed a small bolt that I could not find in the city, sent a message to Colin and he had one in stock. I asked if he could mail me one at my expense, instead he just mailed me the part at no cost. Much appreciated. Ill get you back!

Walked in on a Saturday morning with an out of true rear wheel and it was repaired right then in less than 5 minutes! I thought they would keep it a week; very impressed. They'll be doing any future repairs I might need.

So many great experiences in this shop. Our family always stops in every time we're in town, be it parts, accessories, our kids next bike or advice on which trails are open, highly recommend!

They're always helping me out. Great with responding to messenger inquiries. Great guys and awesome prices. Very nice customer service.

Great shop, always a good experience here and they're deeply committed to cycling in the community. Can't recommend enough.

Wonderful, over and above service!! They saved the day by opening early, before the Mayors' Ride to Devour. My freezing fingers and toes will be forever grateful Thanks guys!!!

Banks Bikes helped me with a warranty frame return and got me all set up on my new ride. Great LBS!

Best Bike shop in the Valley! Very helpful friendly staff. Great product line. Good coffee!

Went looking for brake levers for a 40+ year old bike. The staff went out of their way to find me 2 that were just perfect!

Always a pleasure to deal with Colin and staff. Such a great bike shop!

If you are looking for knowledgeable, laid back, helpful, personable staff, go to Banks Bikes. We have purchased 3 bikes from this place and would not go anywhere else.