By Hand and Fire

This store is absolutely beautiful, and the variety of tea is incredible. My only caution is that you'll want to buy (at least) one of everything!

Beautiful store with amazing hand crafted pieces: sooo many patterns and items to choose from. The store itself smells amazing right when you walk in from all the teas. The lady working was incredibly helpful and so diligent and professional in wrapping it up. Such amazing customer service and can’t wait to return! :)

Gorgeous everyday and fancy dishes. The owner is very personable and helpful. She takes the time to wrap everything thoroughly and if it's a gift she even uses gift bags and tags. One of my absolute favourite places to shop.

Ordered online. Local shipping was messenger of the gods fast, and the pottery I ordered (a mug and teabag rest) were so beautiful that I knew as soon as I saw them I would be buying more for myself and friends. The tea I got was delicious and it even came with a free sample. Now I'm looking forward to checking out the bricks and mortar shop so that I can give them all my money in person. Excellent shopping experience!

What a lovely spot to pick up a unique gift. The polish pottery is beautiful and sturdy. They will wrap your gift for you so you can take it directly to the recipient. The selection of teas is fabulous and the baked goods are delicious. Im so glad to have found this local shop.

Every Friday this store brings in Polestar Bread (a Guelph Bakery). You should order ahead so you get the kind you want. Superseed is my favourite bread and well worth the price.
The owner also brings in a selection of treats from the same bakery. The granola is amazing.

I would consider myself to be an avid tea drinker but I am also curious about how to tie that in with care for the environment as well as my own personal health.

Also, there is nothing more satisfying than finishing a nice cup of tea and checking to see what is in my tea bag. With these teas, sometimes I get glimpses of; carrots, raisins, flower petals, etc. which makes me feel like I am drinking something worth while. There are also bleach free tea bags and stainless steel options to steep your fresh tea.

In addition, she offers many options to drink tea so that you can reduce your waste significantly in terms of tea drinking (if you drink several cups per day).
I went in for the first time a few weeks ago and can say this is a very serene place with all the tea I could have ever imagined. The lady is super helpful and answers all of the questions that I have thoroughly and even offers advice and sources to dig a bit deeper.
I am trying to support a lovely local business as well.

Lovely place with friendly warm staff. I go almost every week to pick up a loaf of Pole Star Bread (artisan bread from a wonderful Guelph bakery). The pottery is beautiful and joyfully colourful.

My mom absolutely loves their polish pottery, and we ordered her a piece for Christmas. I couldn't believe how fast it arrived and it looks beautiful! Can't wait to give it to her. Thank you!

The best pottery! Lead and cadmium free, durable, beautiful, and well-made. Excellent customer service as well. Going to be ordering more to give as gifts.

I was in the store in about 3 weeks ago and ask about Rooibos tea. That time they had only few, my pick was Grapefruit Mint..love it!! I was told that they will have more Rooibos in future. So today I went in to see and to my surprise they had big selection of Rooibos so today I piced Chocolate Supreme...mmmm so good. Thank you for carrying.

Beautiful polish pottery! Kris responded very fast to questions via email and even asked about additional wrapping that was not selected in the initial online order. Very professional service and lovely customer treatment!

Ordered a teapot, butter dish, sugar pot, and a mug. They all look beautiful. Things were packed very securely and were delivered with no damage. Great addition to the kitchenware.

I am not very familiar with tea but since I can't drink coffee anymore I decided to go to this place as I drove by it everyday. There is a great selection of tea and the lady was very helpful pointing me in the right direction. I will be back.

This shop has so many great Christmas gift ideas! Friendly service and great value for what you buy!

This shop has a great selection of teas and beautiful Polish pottery.

beautiful pottery, excellent selection of tea, and wonderful customer service!

Love the selection and the service!!! Beautiful, high quality products. Highly recommend. Thanks

Always friendly

Great selection of teas