Monarch Specialties Inc

This was the situation: I ordered 6 (3 sets of 2) I 1071 chairs from Amazon. They were delivered by Canada Post. One of the boxes seemed a little beaten up. When we opened it, it was missing the hardware. Based on the reviews for Monarch Specialties, I feared calling customer service to resolve the issue. I also feared not being helped since I placed the order through Amazon. Well, first, reaching someone was a breeze! And second, I spoke to Lina (I hope I'm spelling that correctly) who immediately handled the issue. The replacement hardware could have been mailed to me which would have taken a few business days. Instead, she even offered for me to pick it up directly from their warehouse reception which is near where I live. Quick, simple, and courteous. Thank you! And we love the chairs!

I love the TV stand I purchased. I normally don't write reviews but I had to give a shout out to this company. My TV stand arrived within a few days and the packaging was incredible. It looked like it was bubble wrapped so it was in pristine condition when I opened the box. The assembly instructions were simple to follow, all tools were included and it took me no time to assemble. It looks great in my living room and I have already seen matching pieces to my tv stand that I plan on ordering. Great quality and simple to assemble. Thanks Monarch!

Desk I purchased was perfect. VERY easy to assemble with simple instructions. The size and functionality have turned out to be the BEST decision on my part! I'm glad I took forever to find this desk because it truly is perfect for my needs! With a finished back, it can be placed anywhere in my home office and it's neutral colors can fit in any decor. Highly recommend!

Great company with great products....can be ordered through most online retailers...fast delivery...in stock...easy to assemble....great service.

J'adore mon sofa de votre compagnie mes j'ai la facture mes pas la garantie ques que je peu faire svp

Gran variedad de productos de oficina

Merci à dawn et yanne grâce à eux j’ai découvert George !!!!! Magnifique magasin ☺

Très bien toujours un plaisir de faire affaire avec eux

Le représentant est super ,un excellent service

Excellent service à la clientèle

Très bon rapport qualité-prix.

Les meubles m'ont été livrés abimés. La qualité produit est plus que médiocre. J'ai voulu tester autre chose que Ikea, grave erreur. Le stratifié se barre alors que j'ai été livré hier et une des chaises est impossible à monter car les trous ne sont pas bien faits. Fuyez tant que vous pouvez. Je juge ici la fabrication, pas la relation client. Produits acheté à meubles a Papineau. Le service avec Monarch a été courtois, ils ont enregistré ma réclamation puis expédié les pièces abîmées ou manquantes.

Beau meuble, mais pour le montage c'est zéro + une barre. Les trous de mon meuble n'étaient même pas à la même hauteur...