Broadway Camera

I visited Broadway Camera today with the intention of purchasing a $10,000 camera. I’m incredibly grateful for the advice and help I received. As someone new to cameras, I was unsure about what to get. The staff were honest and didn't push me to make a purchase. Instead, they took the time to help me understand the best options for my first camera. Their honesty and guidance were much appreciated. If you're new to cameras or looking to buy your first one, I highly recommend visiting Broadway Camera.

Awesome camera store! Went in today to look for a camera backpack. Ended up chatting with one of the guys there for a while about cameras, good photo spots, bags, etc - he gave me some great advice, and they had the bag I was looking for in stock too. Would definitely be back there more regularly if I lived locally.

OMG, what terrific service! Helped me with selection, showed me all settings, tracked down equipment from a different location, even sent me safely on my way in a cab. Thank you for going the extra mile. 🙂

I bought my first Nikon camera Z6II and prime lens 35mm f/1.8 at the Broadway location. I visited and spoke to the sales representatives at both the Broadway and Richmond locations. They are both knowledgeable and patient in answering my newbie questions. I visited the Broadway location again the next day and had the opportunity to meet and speak to Henry Wong - like other sales representative he is very knowledge and patience. What set him apart is his genuine and practical approach - instead of just asking what I want or need, he offers a practical and honest recommendations. For example, I did not know until he advised that the camera body can become obsolete over time, but the lenses would not. So it’s more important to invest in good lenses as compared to the body. As he heard that I’m new to pick up the photography as my hobby and just learned about the photography terms the last four days, he anticipated the knowledge that seems obvious to others is not to me. And he did not try to recommend higher price model, and found his recommendation very genuine and honest. I feel this is how to retain and attract customer loyalty to continue to seek for his advice when I’m ready to get my second lens in the future. In any event, as I spoke to another sales representative the day before speaking to Henry, my sales went to the other sales representative. However Henry still offers his help and advice without concerning his commissions. Definitely 5 stars rating for Henry!!! Thank you.

Super helpful and patient staff. Standard prices. Bought a backpack and lens and their insight advice was A+.

I have dealt with Broadway Camera for 15 years.
Staff are friendly and knowledgeable.
Peter and Henry have been there for as long as I've been a customer.

I received great service today from Henry who helped me buy a Nikon Z8 body and accessories. He was able to price match the camera for me over the phone and was patient with all of my questions in person. He was also very friendly and knowledgable of the product. Highly recommended.

The sellers were very hospitable, provided me with excellent advice and helped me choose a camera.
Thanks

For the first time, I wanted to have information about buying a Nikon Z9 camera, so I went to the Broadway Camera store in Vancouver with my friend. English is not good, but Mr. Peter Lan patiently gave me the explanations I needed and helped me get to know the camera I wanted better. I am very happy that I was able to buy some products that were on sale with a 15% off, and this purchase is my appreciation for Peter's honesty. I will definitely buy my camera and lenses from this store because sellers who respect the customer and their needs deserve respect and the best.

I walked in with my Sony camera that had an issue with the SD card holder and asked for help from Steve. Straight away he started getting involved and trying to figure out the issue. Super knowledgeable and determined guy to help fix a problem. The problem got sorted in the end and I walked out super happy with a fixed camera! What a dude - GO STEVE!

Fantastic experience with this camera store. Ordered billingham bag online and it was shipped within hrs of me ordering. Delivery was quick and item was well packaged and in perfect shape. Updated tracking as well. Great experience, will order again.

I went to broadway camera with a few questions and issues with my camera. Steve answered them all and told me more things I should know. He went out his way to make sure everything I asked was answered. Good energy and good vibes from him!

These guys are awesome!

Yes I have come to this store to buy a camera bag, atomos battery and a cleaning gel. So they approached to me very kindly and professionally. They treated me so good and I thought that I should post something about it.

Since I entered the store they welcomed me as it supposed to be, they explained everything very well, and compared other stuff eventhough I didnt excited at all. And at the another time, I had an issue with my gimbal+lidar combo. So they generously let me use their own gimbal to understand where did I make a mistake. And they made no profit on me at that time. So thank you for your gorgeous help.

To sum up, if you are looking for camera or something related cameras or you need help about your gear, this is the correct address in Vancouver! Hope they will continue the way they do.🙏

Bought my first camera here recently. Staff are great! And always informative and helpful.

excellent service , always great to visit if you are in need of camera gear or want some advice regarding photography stuff in general.

I've bought a few lenses from Broadway Camera and always been a happy customer. They've often had stock when other stores haven't and been very accommodating in holding stock for me. Friendly and knowledgeable service. Recommend. :)

The manager of Richmond store was very helpful. He upgraded the firmware of my Sony 200-600 lens while I was waiting. Great service. Thanks a lot.

I’ve shopped here 3 times and had no issues. For two of my purchases, I called in a day before to ask if they had the items I needed and they set them aside for me until I arrived. One of the items was a pretty expensive camera lens which I paid for in cash and the transaction was smooth and I’m very happy with the lens. Staff is helpful and nice.

The staff is really kind. He explained it well to me as a beginner. It was very helpful in choosing a camera. It's a little far from my house, but I'm going to go and buy it if I need anything from now on.

Had a really fantastic experience here buying my first camera. Had a lot of (probably annoying) questions and Steve provided some very helpful information that made the decision making process easier. It can be really intimidating getting into photography but the expert advice and great service definitely put me at ease. Great to have a local shop that gives that extra bit of care you just can't get through large retailers!