Vodafone Shop

Great customer service experience at Vodafone store! The personnel (L.J) were incredibly helpful and attentive, making my visit smooth and efficient. Keep up the excellent work!

Service is very good. Every doubt was cleared thanks to Leila .j and whole team. The process is also easy

Great service from Dominique. He speaks very good English. The team is great too!!

Great Experience and wonderful staff! Leila was so helpful.! I recommend

thank you so much for your amazing costumer service with a an awesome friendly smile Leila 😊.

Customer service was great. They have the patience to talk and explain everything. Dominique did a great job guiding me throughout the process and to get what I was expecting. 5*

The customer service in this store is exceptional.
Leila J. was so helpful. She was friendly and at the same time very professional. I left the store knowing that everything was taking care of.
Thank you very much!

Every single staff in the shop is super helpful, professional and friendly. They always do their best to help you on anything they can. I have been with the shop in Kaiserslautern Innenstadt for almost 7 years. Never get disappointed and always left the shop happily.
My last visit with Leila J. was great. She was super patient and helpful. Amazing service!!! Thank you so much!

Great service and the staff cares about their customers. They found me an even cheaper deal than I could find on my own online. Go here.

Such a nice and supporting staff I get my sim in 5 mins no complains perfect shop for tourists also

Leila J., everything was great, thank you

Very helpful, great customer service

Leila is absolutely awesome and so are the other staff working in this shop.

I’m a native English speaker and my German is next to non existent. They always help when I call and are a credit to Vodafone.

If it wasn’t for this team i’d be really lost.

If you ever need assistance, This is the shop you need to go to!

Fantastic service! That said, I can only speak to the amazing customer service provider by Leila. First, she is exceedingly competent and knows the ins and outs of the business and technical sides of the operation. And second, she is super helpful and gracious to her English speaking customers. I’m sure these same things apply equally to her German-speaking customers. She spent over an hour helping us navigate a complicated process, all the while both tolerating and entertaining our three kids who were making a mess of her shop. I highly recommend this Vodafone location. But ask for Leila 😉

Leila was the absolute greatest, was patient and found us the best plan available...even better than the customer service specialist from the Vodafone win-back program. Plus, they're not a reseller, but direct to Vodafone which provides peace of mind. Highly recommend!

As a British expat, the mobile contract process has been difficult but Frau Jaouadi was incredibly helpful and quickly got me to my new phone! Would definitely recommend

Very fast service. Thanks Leila.!!!

Very helpful and fast

Best servise and manager Leila help me much and informed very well and was a nice and kind person.

Leila was an absolute treat! Very helpful, fast and kind❤