Leroy Merlin Compact Motril

I contacted Leroy Merlin by WhatsApp for help. I was in the U.K. and struggling to register for an account and place an order, for collection at the store closest to my apartment in Spain. A lady called Esther Gonzalez assisted me, with excellent English. She took the relevant information to register my account, join the loyalty club and then placed my order for 4 sun loungers. She was so helpful, confirming each step was correct before proceeding and keeping me informed. The loungers arrived on the day she predicted and I am very pleased with them. Esther is a credit to the company and I am very grateful for her care and attention.

I love this shop. There are a lot of people working here but not many that are available to help. Asked for a tape measure and I got one.

I was in the store to buy some garden furniture. I don‘t speak any Spanish, but was helped very well by Isa Sarpin. She was very friendly and got me all I needed.

Great service from Isa. Will come back.

Antonio was very helpful in guiding us on buying a boiler and also in all plumbing needs for our renovation. It’s great that he speaks English and I don’t have to struggle to explain what I need. Great customer service.

I had a kitchen designed by Lorena. She did a fantastic job and created a beautiful kitchen. As well as being a great designer, Lorena is friendly and speaks English which made the whole process less stressful and more enjoyable. Thank you! 10/10

Ana Porcell was absolutely amazing and helpful as I was renovating my kitchen. She went out of her way to make sure the kitchen arrived on time and when things were wrong she immediately helped exchange them. When she went on holiday, her colleague was also very helpful.

Thank you for being pet-friendly! Finally I can go with my doggy inside a store and not leave him in a hot car to die 🙏🏻

Had a great shopping experience with Antonio Cabeyo. He was very knowledgeable about electrical products and very patient with me. I couldn't recommend more.

Good selection of products for a ‘compact’ version of the hyperstore Leroy Merlin in larger centres, e.g. Malaga.
Helpful, knowledgeable staff and quick refund service.
A special thanks to María José in the Ferretería Department for her friendly efficiency and expertise. Not only has she helped me find what I was looking for in record time, she has also on several occasions given excellent advice on how to use the products correctly. Gracias Maria! Aprecio mucho.

I was served today by Juan Carlos, (Jardín). I bought two loungers for the terrace. The young man was efficient, courteous and considerate. He found what I wanted, helped me pay and loaded my purchases into my car. On a hot day this was cool service and an incentive to return to Leroy again.

This store is amazing! We are Canadians who rely on this store for home renovations in Spain and the staff are so accommodating for my needs. They are so patient with my little Spanish and often have someone on hand who can speak English too! Specific to my last visit- Marina was most helpful and efficient! Thank you Marina!

Javier Muñoz has attended us several times in Leroy Motril, and every time his service has been totally professional. We have communicated via messages and he has replied to every request swiftly and professionally. Leroy should be proud to have a dedicated employee like Javier.

I bought some fencing from Leroy Merlin yesterday and was really pleased with the help given me by Juan Carlos in the gardening section. Thanks to him I will return for more products.

I have been to this store many times with complete satisfaction every time I visit this store I am welcomed by Alicia Arellano she is always very helpful extremely nice an absolute pleasure to talk with she is very knowledgeable extremely polite she is an absolute credit to your store and to your business thank you very much Alicia 😊 ❤

I think you need to indicate on your display of ceramic tiles more clearly if the price is per sq mtr or for one tile. If you are ordering them you automatically assume the price is for sq mtr.
I am marking up my stars due to the converned response I had from customer services
who responded with me on this matter.

The store assistant was brilliant given, I cannot speak Spanish nor him English. However he was very patient and we managed to communicate after a fashion. I would give my experience a 5 star+

Anna has been a great help, going above and beyond to help me here in the Motril shop. Much appreciated!

Great store, and fantastic and knowledgeable service provided by Isabel, who gave me great advice on paint and varnish, which I needed to buy, to decorate my home.

We got very good and professional help in English from Alicia, thank you very much.