Black Cat Medicines Ltd

I was looking for worming tablets for my three dogs & found some on eBay but needed to ask a question about them. I didn't want to wait for an answer so rang the number on the sellers information. A very friendly young man took my call & said he would check for an answer to my question. Within minutes he was back & told me what I waited to know but also suggested I try searching their website in case the prices were cheaper. Yes they were so I bought the tablets direct. I couldn't believe how quickly they arrived. I'm very happy with this company & will go to their website first from now on. Many thanks & keep up the good work.

5 stars. If I could give 6 I would as Black Cat went above and beyond in getting a comfy cone for us on a next day service, just in time for our beloved dogs operation. Saves him wearing one of those awful plastic ones you get from the vets.

Fabulous service and always deliver Tillly's (my pug's food) on time. :)

SCAMMERS - BEWARE: The seller sent a package with an apology letter and a sample of Zoflora instead of the Dunlop wellies I ordered. Over one week later still no sign of the Dunlop wellies. Cannot refund via Amazon Prime as according to the system the "order" was delivered along with a proof of delivery picture (ie an A4-sized Amazon package envelope that couldn't contain a pair of wellies! AVOID

This page lists that they are professionals and provide a service second to none. Well I would beg to differ.
Firstly they sold an item via Amazon without actually holding stock on that item. (this has now been reported to Amazon)
Secondly when I asked what was happening they didn't actually answer my question only said my item was on target for delivery, it took me a second message to actually ask them to answer my question, then this is when they admitted they had sold an item that they didn't hold stock of, when they admitted this they advised they would rectify the matter.
Thirdly not only did they not rectify the matter they now come back and tell me they cant ship to my location (even though they 100% knew the delivery location before hand)
After this experience would I recommend this company, in all honesty NO I couldn't, ONE issue you could put down to bad luck but the comedy of errors shown by this company, have shown them to be unprofessional, uncaring and unwilling to do the right thing even when it is quite clear that they messed up, they seem to think that making the customer wait an extended amount of time then just blowing them off is acceptable.
buyer beware.