Footasylum London - Stratford Westfield

The young 19 year old Lady who works there Saturday and Sunday’s i forgotten her name, i think from my memory this is Sadiqa; she is Lovely and gives lovely costumer service.
May Allah reward her, give her baraka and grant her Jannah firdaus فردوس.

I visited the Stratford store on 21st December after a long day at work. I was looking for a pair of shoes for my teenage daughter, I asked a member of staff for some help and I was assisted by a young man named Cori. The level of service he provided was excellent, and I just wanted to thank him for his patience and attentiveness. Walked out feeling appreciated as a customer, that doesn’t happen often at such as busy time of year in a fast paced store. I don’t often leave reviews but felt he deserved one.

I have to say your member of staff, Jasmine, made this visit such an easy, smooth and positive experience. I'm not a fan on in store shopping anymore, but Jasmin was super helpful and made an exchange transaction hassle free.

I bought some beautiful shoes here
Always such a good selection
Travis helped me, he was helpful and not too pushy
Perfect

Very good staff, the guy with the dreadlocks (sorry I forgot your name :() is a great guy. Although I didn't get the shoes, he has made a great experience for me, and I think he deserves a raise.

I visited this store last week Sunday I am pleased to say I like the way Ayan went above and beyond to assist with my requests for junior and adult trainers hope to find her next time I shop with you guys 10/10 service.

Visited twice in a week to collect orders. Saw different staff. Professional overall. Efficient, friendly, discreet. Telephoned to verify my order and was incredibly pleased to arrive in store and find that the desk staff had brought forward my order to ease collection process. She was really pleasant with lots of smiles. Here, staff immediately acknowledge your presence and a positive acknowledgement that it. Staff working are doing so quietly. Not a conversation to be heard yet communication is evident between staff. Grateful customer!!

Top notch customer service.
Whenever I order items online I get the latest updates as to when it has arrived in-store and when I can pick it up and confirms when I've collected my order.

In-store stock isn't limited and the store is well-equipped with the latest clothing so it doesn't disappoint if you're looking to buy on the day.

We met Hakim today, and what a nice guy, he gave us a big welcome and help us with everything that we need, highly recommended to come to this shop!

Friendly helpful employee. I did feel sorry for him when we ended up not buying anything. He tried so hard to get the sale. Wish I had taken his name. Ab employee worth keeping

Cheers Nick for your assistance. Happy new year. 👌

My son bought me a lovely pair of Nike trainers at £90.00 - Purple too. My new fav colour.

Well organized shop with enough staff to help the customers. Very efficient yet not over friendly

Great selection of sneakers ,definitely will come back when I need new ones.

Good shop. But I was unable to purchase the puma bottoms i wanted as the cashier and co were unable to remove the security tag. She was very nice though.

They have great deals, a little cheaper than JD which is opposite it. They have different variety of shoes with plenty colours and brands as well as clothing. Less packed in there than other shoe shops in the shopping center too. I always shop there for my sneakers.

Friendly staff stored the refund within minutes without arguing.

Good place to get your clothes. I've got some gloves from them and they were really good. Nice staff and nice vibes from the shop.

Love this place, if you order stuff online its soo convenient to just pop in the shop and drop off the items you want to change or return super handy.

The store itself is medium sized, its split into 2 sections right side is all men stuff and the left side is all women and children. The middle is also split in the same manner but with shoes instead of clothes.
The layout can be found the same in the rest of the footassylum stores. Its really easy to navigate and handy to browse through the items that you want to buy.

The customer service is really good in this footassylum, you just go there and they do their magic flawlessly, big props to them.

Cheers Nick for your assistance happy new year 👌