Worthington Brougham Furniture Ltd

My experience of dealing with Worthington Brougham was a masterclass in how to turn a negative into a positive. Having received a phonecall explaining that one of the drawer handles had broken in transit, I was given the choice of a full refund and cancellation of order or a £50 refund, delivered as seen, which I accepted. Delivery was superbly executed and a full set x 3 new handles had been included. I should also mention, its a beautiful quality addition to my home.

My wife and i bought a fantastic sofa ftom the company. We were over the moon with the quality of service by the staff. And to say we were pleased with the price we paid would be a massive understatement.
Thank you.

Beautiful sofa, reasonably priced. Excellent customer service from ladies in the store to the delivery guys. Would highly recommend.

We were initially wary of making such a significant purchase on-line and unseen but our doubts have proved to be unfounded.
Isabelle has been exemplary with her support, answering our questions before and after the purchase, providing updates and arranging the delivery to fit into our hectic schedule - "Thank you".
The delivery team also deserve a mention, from their call half an hour before they arrived through to the delivery, installation and demonstration of the suite's functions they were polite, careful and couldn't have been more helpful.
Based upon our experience, we would unreservedly recommend Worthington Brougham Furniture Ltd. if you are looking for a quality product, outstanding service and all at an affordable price.

Great range of furniture, friendly and helpful staff, great value for money, prompt, friendly and helpful delivery staff. Love our new sofa and snuggle chair.

This was an amazing experience start to finish. Great choice of high quality furniture and a real ‘nothing is too much trouble’ attitude from the team. Including picking up our queries when the store was shut so we could buy with absolute confidence. We bought one day and the suite was delivered by 11am the following day - again the delivery guys were incredibly friendly and helpful. Plus the sofa and chair are amazing quality and super comfy. The perfect shopping experience. Thank you.

Superb experience! We have been thrilled with everything from the initial contact with Isabelle through to delivery, and followed by a quick 'thank you' phone call. Excellent service and purchase. Our three piece suite far exceeded our expectations, was in immaculate condition, and their 2 careful, attentive polite delivery drivers were spot on! We really couldn't speak more highly of this family owned Company, just wish Google had 6 stars - what superb service! Thank you Isabelle and everyone at Worthington Brougham Furniture. we will recommend you to everyone we know and will be back! G & R

Sofa is so comfy and great quality. Fantastic sales experience with the team helping when the shop wasn't even open, and free delivery the next day in Easter holiday.

Once again, a very easy and pleasant transaction. I have been trying various arm chairs in the listening room and chose the Parker Knoll manual recliner.
It is very comfortable and easy to get in the best position.
This is a keeper, a recommended chair.

What an amazing experience. The sofas we bought are gorgeous and great quality and at best price available. The delivery was quick and friendly and the staff at WB are the most helpful I have ever met. A great shopping experience and I will certainly be back!

I recently came across this page and decided to take the plunge and order a sofa from this company without viewing the sofa in person - I am so glad I did. From the 1st phone call all the way through to delivery Isabelle was fantastic.
Great communication, a professional attitude and professional service. The actual sofa I ordered was the Paloma purple velvet chaise sofa and its just fabulous. The quality is amazing. I did think the frame was gna be too low but when the delivery drivers assembled and put the cushions on it I was just blown away. I'll attach some pictures as soon as my gallery wall is sorted behind it but it's so comfy, easy to clean and just great quality.
I will definately be shopping here again. 10/10.

We came across the shop on a website and decided to take a trip over to see if they had the sofa we were interested in. When we arrived we were greeted by a lovely lady who helped us and advised us we purchased a g plan sofa . Great price good quality and easy delivery .Recommend highly ! Thank you Clive and Alistair.

Excellent service and product. The staff were very polite and communicated very well. Delivery was on time and the delivery people were very considerate of the property and made sure I was happy with the product before leaving. The product was exactly as advertised and arrived in perfect condition.

Worthington's were efficient and polite from the point of ordering our sofas through to delivery . Wouldn't hesitate to recommend or purchase items from them again !!

Their moving to Chorley which is a shame. Some good bargains and it's always a pleasure to look around the shop and chat with the owners.

Great furniture at good prices. Greeted us when we came into showroom. Helpful but not intrusive. Honest and transparent. Quick delivery. Mostly we love the product. Will definitely be our “go to” place for furniture and accessories. Wonderful experience. Nice, professional people. Top shelf!

My experience purchasing this fantastic sofa from Worthington Broughton Furniture Ltd was first class. From purchase to delivery Isabelle was extremely helpful. I was unable to try the sofa prior to purchase, but Isabelle reassured me of the quality and comfort. She arranged a delivery to suit me and it turned up exactly when it was supposed to by two very friendly and helpful delivery guys.
I would definitely recommend them. Thank you.

Superb service and purchase from this company. Isabelle was fantastic, very helpful and professional as were the delivery men. Thrilled with our purchases and would not hesitate in recommending them. Big thank you

Spoke to the lovely young Isobel ref a chair they had in stock , and after some negotiation we agreed on price and I would collect , arrived to collect and the chair was exactly as described - we travelled some 50 or so miles to go here - so pleased with an honest description of the chair , had a look at some of the great range of other items they have whilst paperwork sorted and they do have some lovely items at great prices - a true hidden gem of a shop and another gem is the lovely Isobel , happy days , and the chair is stunning and exactly what my wife had hoped it would be like - topppppppjjobbbbbbbbbbbb .

We have just purchased two beautiful Italian leather chairs- this is not our first visit- we also have a sofa and dining chairs!

Isabellle and her team were as welcoming as ever. They are always on hand with advice or a much-needed tape measure!

I was recommended Worthington Brougham by a friend, and have since myself recommended it to others.

Beautiful furniture, top name brands at great prices, plus great service and prompt delivery!

Andrew and Anne in Preston.