Cotton Traders Ltd (Head Office)

As I Buy Most Of My Clothes From Here From Pique Long /Short Sleeve Polo Shirts & Guinness Pique Long/Short Sleeve Polo Shirts & Cargo Trousers To Walking Trainer's Boots & Underwear And Duvets Sets ,They Are Very Reasonable Priced Much Cheaper Than Most Clothes Store's And Bedding Store's , I'm A Cotton Gold Member So I Get The Cotton Traders Shopping Catalogue Ever So Often And If I Like Something I Buy It, But Not Always Do I Do This 👕👖👟👟👟👟💷💷💷💷💷💷💷💷💷💷💷💷💷

Have used C/T over a number of years and found prices
reasonable and quality realy good
out of stock items have not upset me always found alternitive

Great quality,colours,materials and good value.

Fantastic products

Really Good

I delivered here.

Wonderful place

They don't do any credit. I had to pay for 4 pairs of jeans. I can understand why but seemed a bit harsh. I did get a refund when 2 pairs were received back

Very upset this week because always been 100% I ordered 2 jumpsuits but the lady insisted they were really big so have 14 I agreed then they sent me 16 I also asked for french navy cut of trs for my husband only to get awful pinstriped biggest problem is returning them

I would like to give no stars but that isn’t an option. I opted out of all further contact and yet still get bombarded with emails and brochures. What is frightening is that I moved house and somehow you now have my new address to continue to send brochures even though I only made a single purchase as a gift for my mother and now I can’t get rid of you! I find it disgraceful that given the state of the world you still willingly waste paper and have no care for your carbon footprint. I have emailed and requested that you remove my contact details from your database and I sincerely hope this is carried out without having to make a formal complaint

My husband &I have been customers of cotton traders for many years now we r now considered as “gold “ members most of the items have been good quality we have always been happy & with Evri that have always been on time. Unfortunately we had to return some base layers that were meant to be white instead were a horrible yellow colour all 6 were the same my husband got in touch with customer service to ask about returning them for white ones the automatic response said they would get in touch 3/4 days it never happened we took them to our nearest cotton trader outlet in Denny Stratford who sent them back faulty with a reason attached we got an auto mated reply saying sometimes you don’t get what you want this is not good enough it has deterred us from purchasing from them again because good customer service is very important to us

Good deals in the sales but of no use when sizes or colourways sold out before customers receive catalogue, especially when they are 'gold' customers. There's something for most people and not just rugby shirts any more. My time working in the inbound call centre was not a very pleasant experience, no motivation or sticking to training structure, wrong info given to us from the start, managers/supervisors constantly not practising what they preach/demand, pressure to keep call length very short is not customer-focussed in any way and considering that a good 75% of their clients are elderly or have impairments such as hearing/eyesight/health issues - certainly not the sort of Customer Service I've been brought up on! At the end of the day - they sell products.