Burlington Pharmacy

Very happy with Katie today, mum needed to sort out prescriptions & a years subscription, she had the medication made up ready & filled in the form etc, explained everything we needed to know & do for future repeat prescriptions
Nothing was too much & she was very polite & happy throughout. Thankyou Katie 💕

I have just removed a previous made review where I gave 1 star. Having found out the pharmacy was NOT at fault but it was actually the receptionist at doctors passing the buck. Thank you for all your additional help regarding my medication and delivering... even though I wasn’t on the list for home delivery. Huge apologies to all staff for my numerous phone calls. I was treated with respect and politeness every time. Well done for dealing with this very difficult customer.

I recently changed to a GP surgery in the area, and was delighted to be able to come and collect my prescription from this small local pharmacy. I arrived mid-afternoon and was greeted with a friendly smile (I assume - masks make it hard to tell but there was definite eye crinkling) by a very helpful member of staff, who took my details and invited me to take a seat. The seat in question was a quaint wooden corner bench attached to the wall by the door which, while it would have benefited from some cushioning, was comfortable and close to the door, providing some fresh air. I didn't have to wait long, and was issued my prescription with another smile (I think!) by another member of staff and was on my way.

I have used Burlington Surgery for almost 30 years, and the Pharmacy almost fro the day it opened. I now get my medication delivered and can say that I have not had any serious problems, whether it be I get meds delivered or sometimes picked up for me.
Both the doctors surgery, and the pharmacy do a great job, under very difficult circumstances T times, and shortage of staff in both places.
If you don’t like either of them, find somewhere else, that’s what I would do, but as I’m happy I will be staying put.
Please stop complaining, if we lose our NHS services, then you will have plenty to complain About.

Never had any issue with this pharmacy, always polite friendly staff serving me. Recently had an injury that meant that I was unable to collect my prescription, the pharmacy delivered it to my home free of charge. I think most of the people that are unhappy are asking for something that has not been prescribed by a doctor, therefore can't be issued.. usually pain meds, which are well documented as being addictive. So if you are unhappy with the service a pharmacy is able to provide you, then take a long hard look at yourself, think about what you were asking for and wether it was actually prescribed by a doctor or are you just trying it on.

We regularly use this pharmacy as it’s adjacent to our GP practice, so it’s convenient to use on all levels.
Public facing staff are always courteous and helpful. Pharmacist answers questions when necessary.
Happy to recommend based upon our experiences.

Since the pandemic burlington road pharmacy have worked hard to ensure their patients get their medication. Well done to all the staff who work hard to help everyone.

Ive been using this pharmacy since it opened and the service seems is always reliable and as expected. Thanks for all your efforts during Covid

Lovely friendly staff, always happy to help and very patient 😀

Really friendly, polite staff who make you feel very comfortable. Quick and efficient service as well

Great little pharmacy,very helpful and friendly staff especially Kirsty.

Very polite and fast service, had everything I needed and were very informative when answering any questions I had.

Great pharmacy, cannot praise enough. THANK YOU.

Alway there to help with any needs I have, and amazing staff

Help my to.much thank you for everything

Good pharmacy attached to doctors surgery so near and handy. Sometimes when picking up prescription for wife which was put in same time as mine hers is not ready at same time and is only one item. Mine six