Hilltop Post Office, Best-one

Fab service and always very helpful when needed

I highly recommend store, staff is always nice and polite. Unfortunately Post office made bad impression. I ordered parcel to the post office, had all information needed with me. Woman behind window was rude. She didn't listen to what I had to say, kept interrupting every sentence. She said I need red card to collect it, I tried to explain her that parcel was ordered to post office not to my address. Once I gave up she put closed sing 10 minutes before closing time. I had to make trip to Royal mail depot so they could issue red card for me but guess what. I didn't need red card to collect my parcel

Worse post office didn't take parcel reason to big... It should be some information it's only for letters and very small parcel.

The lady on post reject my mails.
She says post office don't accept drop of mail printed at home by click and drop. I have contacted Royal Mail and they advise me that is absolutely not true. This post branch need more knowledge about what they do

Rude staff