Moir Pharmacy

I have never had one day of bad service through all the years, that was due to the staff.
They are always friendly, knowledgeable and as accommodating as they can be. Every year I get them Christmas chocolate because they deserve it.

Happy friendly staff who are always welcoming and helpful..☺

Friendly and helpful staff.

Fast and Friendly Service

Absolutely shocking service from pretty much all of the staff members. From team members to senior. I cannot believe the level of disrespect that has come from this pharmacy.

From someone who has medical needs, it would be appreciated that staff wouldn’t ridicule and berate their customers for simply picking up a prescription. All we have done is try be kind to staff members and try to understand when repeat prescriptions are not coming in (which is integral to literally breathing).

However, when the pharmacy staff read a previous review, instead of asking how they could improve their service, they targeted my partner at the pharmacy after reading his name and said “why would you leave a review like that”. A shocking attitude towards a negative experience that they could have been fixed by apologising and training their staff better. Every single time we go to Moir Medical Centre, we anticipate the sheer lack of professionalism and disrespect for patients that need medicine.

We will never come here again. Do not recommend to anyone that requires any prescription to come here. Staff members are rude and will speak about you behind the walls just because you ask for the medicine that you requested weeks ago.

This is a very serious complaint that should have been taken higher in the first place. We have never felt the need to complain unless we think that others should be warned about certain places and to share how bad the experiences are.

I hope that you take this review and really think about change within your pharmacy rather than gossiping amongst your staff and targeting a customer inside of your pharmacy again.

Rude, called me liar whilst laughing behind the wall thinking we can’t hear

Poor communication