Homebase - Newport

sorry to see you go, wonderful staff, always helpful and kind. one staff member once offered to drop some plants home to me when delivery wasn't available due to a fluke circumstance. wonderful of her to have offered. service and knowledge like this was always worth the trip. my best wishes to the staff for the future

Great little DIY store. Set up very well for COVID measures. Click and collect nice and quick at the front of the store.

I came here for some paints mixing and have some very positive feedback!
Customer Service had sent someone over before I asked, which is always good.
The gentleman who helped me could not have been more helpful, he helped me pick the correct type of paint, was genuinely interested in what I was using it for, and didn't rush me at all during the process.
Definitely a gold standard compared to other Homebase branches I have visited.

Staff here are more than obliging. If you require a kitchen, bedroom furniture then don't hesitate to check it out. Maxine from the kitchen department is very good at her job and extremely helpful.

Great customer services! Phoned and spoke to Darry on the phone, wanted a specific paint. He checked for stock and placed it behind counter for me to collect! Great service! Many many thanks.

Like a new store! It’s now under new management! Clean, tidy store got rid the handwritten pos clear clean aisles priced correctly and friendly staff! Had a bad reputation in the past but what a transformation. Seems like the people at the top care now which is nice to see as it’s a lovely store to shop in with some great offers on of late! Everyone get down to Homebase NEWPORT.

Item I wanted was not in Stock I was so disappointed I moaned to the staff at the checkout who got another member of staff to check the stock, they then said you can order it and it will be here in 2 days I did that got the call to collect, the staff there were fantastic thank you

Excellent got everything I wanted inc Crown Satin & Undercoat B & Q really give to the dogs should gave made the trip to Newport in the first place as we dont have a store in Cardiff now

I just called to find out prices of different Christmas trees, the lady who answered on customer service was great! So many different types of tree and so many sizes but she (Alisha I think) was so patient and helpful, a real asset to Homebase.

Super friendly and helpful staff. They helped me find the stuff I was looking for, helped carry it out, and helped me get a taxi when taxi's were being a right pain. Genuinely great service (and well stocked store!).

Very nicely laid out, not at all crowded, a pleasure to walk around and browse. Bought some nice plants in the garden centre, good quality, nice to see a member of staff watering & keeping things fresh, after all, who wants to buy dying, withered plants....

Easy click and collect service, was in and out very quickly. Staff helpful, especially the guy who put my purchase in my car for me.

Would highly recommend homebase, went in last week and booked an appointment to design a kitchen, Maxine ( the lady who designed the kitchen ) was wonderful, listened to everything we wanted & the finished design is amazing, we can't wait to get it fitted, pop along and see them, you won't be disappointed.

Lots of bargains to be had here. Staff friendly and helpful good deals on power tools. Social distancing in place 😷

Shop assistant was very helpful and friendly at the Newport Harlech retail park site when purchasing item and returning another item at 12.51 today. 13.04.19 Thank you!

Caters for everyone's needs.home garden etc.
Plenty of offers on too.
Staff very helpful and nothings too much trouble.plenty of
Parking outside the store.

Super quick service for a click and collect order. Shop looked fairly well laid out for distancing etc. and a queuing system was in place.

Really expensive but there is a lot of stuff to buy for bathroom and kitchen wallpaper too.

Homebase always have the better prices and better range that other DIY stores. Staff are great. Couldn't ask for more!

Ok it's a DIY and it ain't gone bust yet cheap on sum stuff but competition is rife so shop around all of um for your stuff coz it's easy to get tucked up on prices