Oadby & Wigston Borough Council Customer Service Centre
Updated: March 01, 2024 09:40 AMOadby & Wigston Borough Council Customer Service Centre is located in Wigston (Town in England), United Kingdom. It's address is 40 Bell St, Wigston LE18 1AD, United Kingdom.
40 Bell St, Wigston LE18 1AD, United Kingdom
HVPW+8G Wigston, United Kingdom
+44 116 288 8961
Questions & Answers
Where is Oadby & Wigston Borough Council Customer Service Centre?
Oadby & Wigston Borough Council Customer Service Centre is located at: 40 Bell St, Wigston LE18 1AD, United Kingdom.
What is the phone number of Oadby & Wigston Borough Council Customer Service Centre?
You can try to calling this number: +44 116 288 8961
What are the coordinates of Oadby & Wigston Borough Council Customer Service Centre?
Coordinates: 52.5857963, -1.1036664
Oadby & Wigston Borough Council Customer Service Centre Reviews
2020-03-24 08:45:02 GMT
Even in these unprecedented times our fantastic bin men are still collecting our rubbish today (24/3). Please pass on mine and my neighbours gratitude to all the lads.
2017-07-28 09:15:53 GMT
Oadby & Wigston council are a good council ..I rate them five stars id rate a million stars if Google would let me..
2014-11-20 08:31:06 GMT
Barry & Lucy Towers attending Council's meeting today in Oadby. ....
2016-11-24 10:44:04 GMT
Excellent service 👍🏽
2018-04-21 10:31:00 GMT
Very helpful staff. I had to collect some more recycling bags. As the collection team seem to have a problem reading the labels on the bags I left out.
2022-04-19 17:16:34 GMT
Hi everybody check your recycling because if you have one bit of plastic in it which isn't right they will not take your bin or come back and empty it when you take out the plastic. It is funny I thought I cancel was supposed to work for us with the amount of council tax we pay.
I have checked to Day and the plastic out what is in the bin is recycle and have checked on oadby and Wigston council list for recycle goods.
2019-02-17 15:03:29 GMT
Poor customer service
Visited the council offices with my uncle who has slight problems understanding English and i found the staff to be quite rude and unsupportive. This is not the first time i have felt like this we always feel rushed and spoken down to. I left very upset yesterday as i felt like my uncle was penalised when he could not answer the questions they were asking properly. Key term in customer Service includes having the ability to listen to customers and have an understanding towards them and their needs. This was not represented yesterday and its shameful, we are not immigrants we have been born in this country and my uncle worked long hard hours and paid taxes for many many years and did not deserve the treatment yesterday. Appalling.
2019-08-17 08:50:54 GMT
Absolutely shocking! Employing incapable and rude bin men lying threw there teeth to cover up how lazy they really are! Refused to empty my bin because of my street being blocked however, after refusing to walk 5 meters to get my bin, I then offered to take the Bin to him. They ignored me thought they were funny and swore at me! Disgusted. Rang the office to be told and made to feel like I'm lying saying 'well they have CCTV on the Van's so we will know what's happened' saying they will get a bin man down today but then never showed! I pay £120.00 a month for council tax for this!!! 😡😡😡😡😡
2019-06-18 13:27:25 GMT
Called to find out if wheelie bin locks were available and was brushed off with no no we don't. Asked if they knew any stockist answerNO. not helpful and not the first time I've come across bad customer service face to face and on the phone. Wigston Council your staff are incredibly rude
2019-01-11 09:06:18 GMT
Very unsympathetic jobsworth attitude attitude on parking. I parked in a proper parking space while visiting an optician in Oadby. Was there less than 1/2 hr, but had to return later to a different proper space about 300 yards away for 2 mins to drop off a paper prescription. Left the motor running, and my sister in law in the car, and a warden issued a ticket without even talking to my sister in law. They rejected an appeal. The enforcement authority is Leicestershire County Council, so I'm not sure who exactly is responsible.
2020-04-20 11:36:02 GMT
Awful service. I rang at 12.30 and after waiting a minute the automated machine said we are closed for lunch. What happened to councils ‘working round the clock’ during this pandemic. I think senior management need to ring the number themselves and go through the process themselves to experience how frustrating it is. But will they? Doubt it
2019-12-27 12:06:36 GMT
I recycle the best i can and you don't help us by not taking away the excess rubbish away at Christmas? which has now filled my bin up again? So what am supposed to do about next weeks rubbish? drop it at your office?
2018-07-23 15:11:24 GMT
Spend most of your time on hold. They don't keep previous call logs and asked me to name the person I spoke to before. Whilst setting up an account I was asked for my details to set up a direct debit, but this hadn't been logged or used in my application. Quite worrying as now someone external who I don't know could potentially have my bank details.
2019-10-25 08:49:01 GMT
Bin men are not capable of doing their job, despite it requiring no skill whatsoever. Complain to the council about services offered being inadequate and never hear anything back. Useless.
2019-10-14 14:56:30 GMT
customer service over the phone very rude will not put you through to someone you want to speak to. Name Hannah i hope i dont have to speak to her again.
2020-06-16 20:42:44 GMT
S,,h stirring staff , esp Mr Singh avoid asking them for anything , or getting a straight answer , how luckey they are working from home ...
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Oadby & Wigston Borough Council Customer Service Centre Directions
About Wigston
Town in EnglandWigston, or Wigston Magna, is a town in the Oadby and Wigston district of Leicestershire, England, just south of Leicester on the A5199. It had a population of 32,321 in 2011. source
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