Bassetts Nissan Bridgend

My Nissan Leaf went in for its first annual service. We had just come back from a camping trip and the car was really messy inside and out. Bassetts returned the car same day and had cleaned it inside and out! I really wasn’t expecting that level of service. I had contact with two members of staff, the receptionist who was very friendly and helpful and another gentleman who helped me with a concern I raised about the car. He also was friendly and resolved my concern immediately. I couldn’t be more pleased.

Absolutely delighted with the customer service at the Bridgend branch of Nissan.
Purchased a Nissan leaf and was served by Kevin McFadden, who could not have been more helpful and spent time talking over the functions of the vehicle, and communication was excellent.
Would highly recommend the branch and staff.
Many thanks Kevin, loving the car.

I’ve been coming here for years and have never had a bad experience. Totally gutted that you’re losing the Nissan sales. You’ll lose a fair number of loyal customers which is a huge shame.

First class service from sales, reception and servicing personnel. Why would you go to another dealership when you can visit Bassets in Bridgend?

Very pleased with my service At Basset’s, great customer service and my car came back immaculate.

I have used Bassett's Bridgend for a number of years and have always had excellent service from their knowledgeable and professional staff who are only too willing to help and go out of their way to get you satisfactory answers to your questions.

Friendly, knowledgeable staff. They've helped me so much over the years, highly recommended.

First class experience of dropping off car, major service and notification of car ready for collection. Cleaning of car much appreciated.

I am very pleased to say the service i received from MAGGS BUTTON was polite and professional. She gave me all the information l needed regarding the vehicle I purchased. I also found Maggs very friendly and easy to talk to. I would have no difficulty looking for her assistance when needed in the future.

Bought a nearly new Juke really happy with the service and no pressure sales . I can be indecisive at times, and (Mags) was totally understanding. When I purchased the vehicle I took out an extra 24 month warranty. The service (Stu & Amy) were fabulous 👌 at sorting out a problem I had 32months in. Good company and staff to do business with. Will be a repeat customer.

Polite and very customer orientated staff, service completed to my expectations.Thank you.

I had an outstanding experience at bassetts nissan bridgend. From the moment I walked in, the staff was friendly and attentive.

Awesome customer service & support would recommed nissan 5****
Very kind & very understanding! Thanks

Brilliant dealership and excellent customer service.

Visited to take out motobility car, and the experience was painless from browsing, ordering, and collecting the vehicle.
The showroom is very modern with excellent choice of vehicles. Staff are highly trained and experienced with the vehicles.
Ordering the car was simple and car collection within 2 months.

Highly recommended

Brilliant from start too finish . Speedy search and excellent communication.

Very helpful member of staff Matthew,no pressure on customers and very good deals on new Duke

Always a professional service given by friendly staff. Special thanks to Mags who always treats us with the utmost of respect and nothing is too much trouble for her. We will be back.

I purchased a Nissan Juke from Bridgend Nissan and from start to finish the customer service has been second to none. Jo in the sales team has gone the extra mile to ensure I am happy and any issues that I have had have been dealt with promptly, nothing is too much bother for Jo. Would definitely recommend purchasing a car from Bassetts Nissan.

What can I say absolutely amazing service. From the moment you walk through the door, not because they want to sell you a car but because they actually care about giving great service.

I have been a Nissan customer for a few years and been to some of the biggest dealerships in South Wales, but there is a reason I returned for car number 2 from Bassetts Bridgend. Nothing is too much trouble for any of the staff.

Great showroom and staff to deal with. No hard sell just very informative staff that could not do enough to help you and give you a great experience. Thrilled with my new car and would not hesitate to recommend to friends. Will be back when I am due to change, keep up the good work. Mandy Davies - customer