Dreams Bridgend

We had a brilliant experience at Dreams in Bridgend, Sean greeted us and very kindly offered us a drink whilst he guided us through the sleep match test, this 3 minute test gave us our best options based on our sleep styles and required support. Sean then let us choose a pillow to test out the mattresses in store. Sean was such a great help in helping us find our perfect match and we are very grateful for his support.
Fully recommend dreams for a fantastic service, we did not feel pressured at any moment and Sean was superb for finding us a bed within our price range! 0% interest finance too! Can't go wrong!

Very helpful friendly service at Dreams Bridgend by Sean. We were offered a drink. A lovely choice of pillows to use to test out each bed. Also got to use a clever computerised bed which after three minutes was able to tell me which Mattress would best suit me. It was a very pleasurable experience, looking forward to receiving my new bed.

Nickeda gave me fabulous service. She came and greeted us when we entered the shop. I hadn't been sleeping to good so she put me on the sleep match with the most comfortable pillow to get the right mattress for me. Me and my mam were offered a hot drink whilst I decided which of the mattresses I loved the most. When I had decided we were then offered more refreshments. All together I left the shop purchasing the most comfy mattress and feeling very very happy with the customer service I received.

Best customer service I've had in a long time !
I came into dreams in need of 2 matters asap the boys there couldn't of been any better !!! We had to be in and out in half an hour, i cannot express enough how amazing the team in bridgend really were !!! Blew me and my mum away
From the moment we walked in with drinks offered to us the moment we left
The boys knowledge on each matters was also impressive
The staff were all Very focused , Professional , welcoming and helpful
So attentive, impeccable costumer service ! Would highly recommend it really was a dream !
Thank you to the boys in bridgend store we will be back

We had a fantastic experience with Nickeda at the Bridgend store. She was so friendly and professional, and was able to give us exactly the best mattress for us! We are so pleased with the service.

Nickeda greeted us at the door of the show room and stay with us though out our shopping experience.
Offering us a drink. We experienced the sleep match bed.
And had pillows to help us enjoy our bed hunting experience
Left the shop very happy with our new bed on order.
Big thank you to Nickeda and Dreams

Great efficient service From Jonathan. He was just amazing. Thank you so much for helping choosing our first bed.

Sean was very helpful and informative, offered us a drink and helped us decide on which mattress to buy but with no pressure and we had a laugh. We would gladly recommend him and you.

First class service from Jonathan Dreams representative. Friendly, helpful, courteous. As a result we found out perfect mattress and base.

Brilliant experience with Sion at Bridgend.
Not pushy. Went in just for a new matteress. Allowed to try different ones. After going on their magic bed.
Chose what was in our budget.
Highly recommend this company.

Very good service. Called in today to purchase a mattress. Was welcomed by Barri who was friendly, helpful and professional. I did not feel rushed or pressured at any time. After using the computerised mattress guide Barri helped me to find the most suitable and comfortable mattress for myself. I was offered a drink several times throughout the time I was there.

Very helpful and thorough service. Offered drinks, the 3D bed scanner was excellent and a detailed assessment for our needs. Nickeda was really helpful

Excellently looked after by Barri who explained every aspect of the needs which would be most suitable for us in purchasing the desired mattress. Very professional and informative and given plenty of time trying out various mattresses before we made our final choice. Two satisfied customers

Absolutely amazing service in Bridgend by nick she really made sure I got what I really needed with the mattress over the 2 days I went there. She went through every option possible to help me get the deal I wanted for black Friday and worked wonders getting my order in, really appreciated it. Offered me coffee that was very well needed and gave me a pillow to test the mattresses, the sleep match was absolutely fantastic in helping me find the right mattress for my body and sleep routine. Mattress is ordered and I cannot wait for it to arrive before Christmas. Definitely worth every penny, best investment for myself.

Thank you again

Very helpful explaining all about the issues with body support when sleeping answering all my questions, it's not just your mattress it's your pillow as well, would recommend.

So helpful! Gentleman was lovely, happy to help and had a lot of knowledge behind him. Such a kind man! Would definitely recommend to a friend!

I was welcomed gently and didn't feel rushed. After discussing my requirements and choosing the bed frame I experienced the mattress machine which helped me choose a very comfortable mattress whilst enjoying a cup of coffee. Before sealing the deal I also purchased a mattress cover. Altogether very successful. I await the delivery and putting of the bed together on January 31st. Thankyou Markus and Dreams.

100% Sean make a nice coffee for both of use , his knowledge was a credit to he company , from start to finish he answered my questions and got us to buy the bed and mattress we wanted after the sleep mattress test, gave use 4 free pillows, and explained the delivery details perfectly.

delighted with the service that Baz gave us. He explained in detail the various options of mattress we could have after testing us on their sleepmatch bed. We were offered a drink and then supplied with pillows to try the various mattress options that suited us.

Overall a very satisfactory experience and a new bed is on its way!

My partner and I went to the Bridgend store today as we were looking to upgrade to a bigger bed. Marcus was amazing and couldn’t have done any more to help us. We were originally looking at a super king bed but he had us to try out the different sizes as he assured us we wouldn’t need more than a king and he was right it was perfect! Most people would try squeeze as much money out of the sale as possible, but no Marcus managed to find us the perfect new mattress and bed within the budget we agreed. Very pleased with our purchase and the professionalism from Marcus. Thank you very much!