Flooring Superstore

I visited the Kidderminster showroom to look at the engineered wood flooring. I had hoped to collect some samples but Sharne explained to me that these could only be ordered online, other than a few samples that had been returned to the store. Sharne showed me the large selection of engineered wood flooring and explained about the different finishes as well as the fitting options. Sharne ordered me the samples of the flooring I was interested in. A very positive showroom experience. Thank you!

John looked after us really well at the Kidderminster store when buying decking! With a lively toddler in tow, he made the whole process really quick and easy, was really knowledgeable about the different products and was able to advise us on what was best for our garden space! Many thanks!

Sharne was absolutely brilliant, answered all of our questions (we asked quite a few!) she offered quotes, potential timescales and also gave us time to discuss things too. Highly recommend, Thank you so much!

Sharne helped me today with choosing the flooring for my living room. She was fab and so knowlegable. I really found her helpful and would use again due to how lovely she was to me

Great service from ordering samples through to placing an order for the product. Sharne from the Kidderminster store contacted me via text, which is perfect for me as I can't always answer calls, and everything was dealt with quickly and easily. Highly recommend.

I researched a few places for composite decking and this company were by far the cheapest and good quality too. Staff were very good in helping us choose the decking and grass we wanted. They provided a quote straight away and itemised everything we would need. Hopefully we will have no problems putting it all together when it arrives! 🤞😁

Excellent service. Very friendly knowledgeable staff. It really helped going into the showroom and looking at the flooring. Sian was extremely friendly and helpful.

Was helped by Sharne in the showroom last week . Was really friendly and helpful . My new flooring has just been delivered can't wait for it to be fitted

Love our new carpet for our stairs and landing!
Great customer service, and big thanks to Jon who helped us choose the right carpet and showing us lots of options. Thank you!

Sharne provided useful advice in helping us to get the carpet we need. Would recommend

Very friendly and helpful staff, have been dealing with Jon and he is very knowledgable, Would definitely recommend!

Very helpful from start to finish. Explain everything in detail and gave us a great price thanks Jon.

Fantastic end to end assistance & support from the staff in store. Their knowledge about products & technical advice really helped us to make a decision. We’ll be back when we get onto the next room!

Went in to flooring superstore over the weekend, and was starting to loose hope after hours of online searching and going into different flooring shops.
I was greeted by a very pleasant man, I believe his name was Steve. He was very helpful, friendly and very knowledgable about the flooring the store offers. He had time for me and didn’t just want to move on to the next customer. Needless to say I ordered my flooring from Steve, I can not wait for it to be fitted. I am currently renovating my first house. And Steve would be the first person I would certainly go back to for assistance.
Thank you Steve for all your help. It is much appreciated.

Came into the flooring superstore today and was served by Steve i think it was big lad, really friendly and super helpful. Very knowledgeable on the laminate we were looking at, and recommended the best underlay to use. We gave him the room measurements and he was quickly able to tell us how much we needed. Cant recommend him enough. Cheers mate.

Visited Flooring Superstore on Friday evening to look at some vinyl. Found a product we liked and got a quote from Jon, went home to think about it before purchasing.

Decided we liked the product and were going to order it online, just as we were thinking of placing the order we received a text from Jon offering 10% off if we popped in store.

Headed down to the store this afternoon and placed the order!

Great customer service and very friendly!

Thanks so much ☺

Jon was fantastic! Answered all our questions and was very helpful.

Having looked for new flooring at many stores we found Flooring Superstore Kidderminster the best. Jon went out of his way showing different samples with great knowledge of product. We have ordered and arranged fitter with excellent service and communication, with regular contact from Jon. We have a date for delivery much quicker than expected so overall very happy. 5*.

Visited the store in Kidderminster today and Orlando dealt with us. We were looking to purchase quite a bit of carpet and he dealt with us amazingly. He checked and double checked all measurements for us ensuring we had the best yield of material. Perfect service, very happy 😊

We recently purchased 2 rolls of vinyl and was served by Orlando who was very friendly and helpful. This is our second time using flooring superstore and both times have been a great experience. They are friendly, professional and very affordable. I would highly recommend.