WHSmith

- A Nice Little Local Branch -

I'm a big fan of the high street rather than online shopping. Unlike many companies, WHSmiths deserve credit as they still seem committed to being in the community, with a good network of local branchs.

I recently came into this store to purchase a particular book I wanted. The store was clean and well laid out, and the product was easy to find. Pricing was excellent for books, offering good value.

The staff were friendly, welcoming and helpful and the self checkouts were efficient.

Good quality but very expensive

Good value

Staff are lovely

I was shouted at by two female members of the PO staff because I interrupted their 5 min conversation to be served. I later found out one was the manager of the PO. When I said I'm walking away because they were being too aggressive, they laughed and said, "Walk away, you horrible customer," as someone who's worked in retail for 20yrs I suggest these two members should not only have customer service training but anger management as well.

Post office - Queue slow moving and closing too early. Not servicing the people efficiently. Opening times online incorrect.