WHSmith

Convinced they are doing tax fraud no way this shop still exists (5 stars)

It's a nice place within King's Mill hospital

Wide range of products. Collect my modelling magazines from here.

Quick easy and could use mobile to pay

Great stationary and book store

Got what I needed

Gr8

Situated in King's Mill hospital selling a good range of take away food, drinks and magazibes

VERY IMPORTANT INFORMATION: go through THE FRONT DOOR on the right-most entrance and walk forwards about 100ftand you will find WHSmith. Not through a wall like Google states.

Have not always got wot you r looking 4

I came here and bought food at 9am 8/2/24. I paid £9.50, but my card was charged 3 times for a total of £28.50. I raised this with the store manager, and she reacted by telling me that the money hadn't come out of my account, and it was in fact "pending". This was not the case. I showed her on my phone that the money had been deducted from my account, but she rather patronisingly insisted that I didn't understand my own bank account. My bank has confirmed that the money was deducted, as I have had to file a dispute for each deduction made. I wasn't allowed to leave the store with the food, as the transaction said 'cancelled' (I work in the hospital, and offered a copy of my ID in case all the money came back to my account, that I'd come back and pay - she refused). She insinuated that it was in fact my fault for not having a enough money in my account; I did have enough money until I was charged 3 times 🤦‍♂. She was rude, confrontational, didn't listen or acknowledge what had really happened and wasn't helpful beyond giving me a copy of the receipt. I left the store £28.50 down with nothing to show for it, other than an exceptionally poor customer service experience. I still don't have all of the money back in my account. Beware this store and the rude/patronising store manager (I presume she was the manager).

The other, younger girl working in the store was lovely and tried to help me.