Toolstation Stourbridge

My husband is in the building trade and needs essentials for his work and I’ve got to say the staff is brilliant and treats him with respect. When we’ve been in together he is very professional and treats us like everyone else with respect and makes sure those who needs serving first are put first.
He is really good at helping as best of his knowledge.
Definitely Thomas works hard along with the other team members!

Great service very polite staff.
Staff was bery helpful and very welcoming will recomend to plenty of others

I think toolstation is great store I have had no problems at all the staff are very polite and friendly the few times I go in when tom is serving he is polite and professional great store great staff

Great service provided by the staff members, always greeted with positivity and kindness.

Toolstation is a great store to get all the tools you need all the staff are great they are friendly and kind they communicated clearly and politely, which made it easy to look and purchase what I needed

Great place to shop the staff are very helpful and friendly, always shop there best toolstation around

I brought a door handle fast and reliable service
Staff was polite.

Always shop at Stourbridge Toolstation, the service from the team is excellent! Di always gives 100% and serves with a smile!

Great customer service from Martin and the team at Stourbridge

Fantastic service, staff really helpful.

Great shop, helpful and friendly staff.

Ordered online to go and collect, no fuss no problems, store is presented well and in light of the constant changing Covid rules the staff have handled it really well.

Will use again

A very friendly store. You're always assured of a smile and a few pleasantries from all the staff who do their very best to give good service. The Covid pandemic has created a lot of difficulties to the store's normal operating methods but, despite this, the staff have still served with a smile. A special mention for Tish who is a great role model for the company. As a general rule items in store are lower priced than Screwfix; sometimes by quite a margin.

Can't recommend this branch enough, staff are really helpful, orders are always ready to collect promptly. Never encounter any problems. Great service - well done.

I wanted to replace the lock on the garden gate. Toolstation had what I needed at a fair price. There were 3 in stock so I went down to pick one up at the Stourbridge branch. Unfortunately they wouldn't accept cash at the present time with the covid thing going on.
A young staff member called Jess was very helpful. All credit to her after she helped create an account, choose the correct product online & sort out payment so I hadn't got to go back home and return again next day.

Fantastic staff and service, nothing is ever too much trouble and always have items in stock

Very helpful staff who work safely and effeciently, always have what i require and even if they dont will discuss and organise the next time its available for me. Great work

Have used Stourbridge store and it’s a pleasure to visit and shop there. Friendly staff, well priced products, items in stock when needed. Will shop there again

They are a extremely friendly team at Stourbridge, they are always very helpful and especially during the current situation we are all having to work in they have been great.

The staff at this branch are excellent - great service, keeps me going back.

Very fast service and even had someone help carry my items to the car. Would definitely recommend.