Cookes Property Management Ltd

Roland and his team were the epitome of consummate professionals throughout. Very easy to communicate with, very fair regarding certain issues with the flat, which I wholeheartedly appreciate given the difficulties of converting a commercial property to residential use, (which they were quick to resolve) and very accommodating with any queries I had.

All in all, it was a positive experience and I wouldn't hesitate in recommending the team to any who are considering renting through Cookes.

Cookes are the best estate agents a tenant can ask for. They were always responsive and kind when calling or emailing them. They always acted swiftly when issues were raised. By far the best estate agents (from someone who has been renting for the past 8 years).

I cannot rate Cookes Property Management highly enough.
As far as Property Management go, the team has been the best I’ve ever dealt with. Very polite, friendly and helpful, they helped me during the pandemic and completing all documentations remotely before I moved in.
I highly recommend them to everyone!

We would like to thank everyone at Cookes Property Management Ltd for their excellent service over these 3 years. The best agency we have ever dealt with. Very quick response to any problems and understanding of tenants.

I was a tenant with Cookes and had a great experience. The team were really friendly, respectful and responsive and they were flexible to accommodate my circumstances at the end of my tenancy.

For around 2 years our rental was under Cooke’s. They are nothing short of completely professional, swift to resolve any issues that arise and an absolute joy to talk to.

For anyone looking to rent a property within Peterborough, I would 100% recommend Cooke’s above any agent.

A great company with friendly and extremely helpful staff. Any issue was sorted promptly. From a tenants point of view they were fair, zero complaints.

Best housing agency in Peterborough by a country mile, very proactive. It always feels like they are on your side with everything. Any issue is dealt with urgency. You feel the sense of a family business driven with care and responsibility. Thank you for looking after myself and my family for 3 years

Fantastic service from Cookes. Cookes property management maintains transparency and provide very good professional service. All staff are knowledgeable, friendly and with good attitude. They always do what is right. Thanks Brenda, Rachel, Roland for all your kindness and support throughout the tenure.

I had a wonderful experience with Cookes Property for about 4 and half years since December 2017 till April 2022. Everything went really perfect from day one, the tenancy agreement, the routine checks, any urgent issues with the property which was in a very good condition anyway, ending by the final inspection and returning the deposit which was amazingly returned full without any deduction in less than 24 hours.

All the agency staff are so nice, friendly, helpful, and extremely professional.

If it wasn't for moving to my new purchased property, I'd definitely have stayed more in the same property. I strongly recommend Cookes Property for anyone looking for a comfortable, perfect experience.

Thank you so much for all Cookes Property staff. ❤

We found Cookes Property Management to be friendly and helpful at all times during our three year tenancy with them. We have no hesitation in recommending their professional service to all those seeking security and peace of mind when taking up a tenancy.
A well deserved five stars and our thanks go out to all of their kind team.

Cookes Property Maintenance provide an excellent professional service. All the staff are approachable, friendly and always happy to help. Any property maintenance issues are dealt with promptly and efficiently. I would highly recommend.

Ann and her brother Roland Cooke have managed our rental property for more than 8 years. They are always professional, easy to contact, offer great guidance and look after our property in the perfect way we would expect.

Cookes fees are competitive and they have ensured our tenants have looked after our property (regular inspections) and the rent is paid to us without delay.

Any maintenance issues are dealt with quickly using a team of tradespeople built by reputation over the years. The Cookes Management regime allows us to confidently leave them to get on with it - happy tenants and happy landlords receiving the return on their investment.

I used a couple of other larger impersonal Companies prior to going with Cookes. There were problems Landlords should not expect particularly during holiday periods. One even closed for 8 days over Christmas without any Tenant/Landlord emergency line.

Very happy to recommend Cookes Property Maintenance. They keep you informed, give you a personal friendly service and relieve you of the concerns of being a Landlord.

I've recently moved into a property rented by cookes and they have been amazing every step off the way . They have gone above and beyond and made moving such a positive expirance . They are very professional but also very supportive kind and understanding. And nothing is ever too much effort they always seem happy to help. I honestly couldn't recommend this company enough.

I rented out my property with Cookes for around 8 years. I never had any issues with the tenants. The staff at Cookes kept me informed of how things were with the property. Always asked for permission if work had to be carried out and promptly sent out invoices and statements for my records. Always quick to respond to any communications I sent them. Acted in a professional and friendly manner. When I decided to sell the property they continued to remain professional (despite losing my business) and were very helpful when questions were asked by the buyers. Had my personal circumstances not changed I would have continued to let the property through Cookes and would highly recommend their services to anyone wanting to rent out their property.

Great service throughout tenancy with approachable, efficient and welcoming staff. Any issues dealt with in a timely manner with fantastic communication.

I was a tenant under Cooke's Property Management for a period of 6 years. I found the service to be outstanding with any reported issues resolved very quickly. Many thanks to all the friendly staff at the company.

Lovely agency with a very welcoming and helpful team, really enjoyed our 4 years with them!

My husband and I rented a bungalow through Cookes for 4 years with no complaints on their service provision or response to repairs etc while we were there. We found the staff to be friendly and helpful, in person, over the phone and by email response. Between Cookes and the landlord, we were given enormous flexibility when our vacating date went awry due to delays in our house purchase. On leaving the property, the handover was dealt with smoothly and we received our full deposit back within days of the post-inspection. All round no complaints & happy to recommend.

Cookes Property Management have looked after our properties to the highest standards for the last two years. They were recommended by a friend and we have never looked back. All property issues are reported and resolved either immediately or as soon as is practically possible causing minimum disruption to our tenants. Ann, Roland and the team go above and beyond to ensure they provide the highest standard of service to both the landlord and the tenant. Their expertise in the property industry is outstanding and we very much appreciate the help and advice we have received from them over the past two years. We excitedly look forward to building our property portfolio in the future knowing that we have Cookes Property Management by our side. We highly recommend that anybody looking for a property management company in the future that will give them piece of mind, give Ann or Roland a call.