Huws Gray Caernarfon

I have just read some comments on here about the staff. I am English and have lived here for 35 years. I have used this branch on many occasions, the shop and yard staff are always polite and go out of their way to help, the delivery drivers are great and will always try to get the goods to exactly where you want them even if this means handballing the stuff off the truck. You can always be greeted with a smile.. Pat on the back for Colin and his team from this Siasneg.

These are the guys to talk to when thinking about installing decking. Especially if your looking for a product that will last and be low maintenance as well as slip resistant. ask for Millboard every time. These guys are great. I have seen a bad review but personally never had a problem. Often I say its a case of your own attitude that influences how others react to you.

I’ve just renovated a house in Caernarfon and the people in Huws Gray have been incredibly friendly and helpful - giving advice on products and helping source non-stock items. I’m not a Welsh speaker and have never had any problems (although as a polite bloke, I start most of my conversations with “bore da” just as I would say “bon jour” when in France or “hola” in Spain).

Always been able to supply what I want. The staff are ready with good advice, and all are able to converse in Welsh and English. Good place to go.

I occasionally visit as a DIYer. Staff are always friendly and very helpful. The place is spotlessly clean.

Great layout and display . Very helpful counter staff

Good stock, with many different lines to choose from, the prices are fair and you are served quickly.

Excellent! Great service, very helpful.

Pob tro yn rhoi gwasanaeth ardderchog.

They are business like and abrupt but rude? No. I'm English and I have no problems. I go out of my way to be cheery and ignore the customer experience. There are many other places where the staff are rude and I suspect it doesn't;t matter what nationality you are...

I am English been here 18 yrs used them in Caernarfon, Porthmadog and Gaerwen never had any problems with staff always have a good repor with all staff and the drivers

Lorry drivers park in dangerous places just to get a newspaper. Manager wasn't bothered about it

I find the staff very small minded cowardly and immature who love slagging of the Outsiders when in earshot to the Welsh customers for wot ever sad reason . Its something they find funny and obviously think there clever in doing so .

Very rude staff. Treated like s##t because I'm English. Some staff wouldn't speak to me in English and were very rude .