The Dorchester Road Surgery

Staff very friendly and helpful.
Always manage to get an appointment with the doctor I prefer. The waiting time after booking in is usually minimal.
The doctors are all brilliant.
A great surgery.

Got a face to face appointment very quickly and Dr Solanki was an amazing doctor very thorough and professional with the diagnosis

Excellent local doctors surgery, can be a little difficult to get an appointment sometimes but that’s to be expected. Friendly staff.

Literally a team LED professional outfit good drills to all especially my doctor

Visited whilst on holiday. The receptionist was very helpful and the doctor was very thorough and re-assuring.

Always had a very good experience with this surgery they are very friendly and helpful!

Very efficient very helpful great asset to the community!

Cozy little surgwry

My wife's appointment was only slightly late. Prescription was emailed to local supermarket pharmacy and we collected inside 2 hours.

Difficult to get appointment same day, though online advance booking system good.
Very good team. Check doctors special interests before booking.

Nice and Covid clean good car park easy to find .

An hour on the phone waiting to speak to someone

Doctors and nurses are excellent .. After a very bad experience with a receptionist I now avoid the place as i dont want a repeat of the conversation with the receptionist who thinks its ok to play god with my life (wish I'd asked for her name)

The nurses are super lovely and very friendly, but when it came to ordering a repeat prescription I was told to do it online though an email. So I did, but never had a reply back from them, therefore I had to result to another online service. Thought I had it all sorted when I was sent the wrong medication. When I tried to get it sorted I was told I had to go through the online service to get it sorted, which wasn’t a problem, they told me to put in another order for the correct medication, but the surgery wouldn’t accept it and I had a very horrible phone call from one of their receptionist. She was very rude towards me and I felt very upset after the phone call as she told me “I think you’re just being fussy with the brands”. I wish I got her name but she sounded like an older lady on the phone.

So in the end I’ve had to pay £20 for my medication through another online pharmacy, so I’m not very happy at all. Why can’t things just be simple like they used to be and I can get my repeat prescriptions through my nurse. I don’t want to have to go through this all again in 3 months time.

The doctors and nurses are nice.

But I always feel anxious and don't feel I can call up with Amy enquiries or health related issues as the receptionists are very rude and blunt. They are not warm or attentive at all

The few appointments I got through to were ok. Dr Knight and Nurses are thorough and attentive. However, I came accross a super rude, patronising and know everything receptionist, I wish I took her name to shame her (only if she had one) she was not at the front of the desk but more at the side of the reception area. She butted in my conversation with the front of desk staff and was rude, emotionless, no empathy or sympathy what so ever. If I managed the practice she would get a job away from the phone and public!!

Doctors and nurses are great, that's if u can get appointment, from the rude and nasty receptionist that u have to go through to see them. They ask for kindness and respect, when on the phone to them. But u get none back from them I don't like calling them or been a pain, but we have to when needs must.