Vitalé Café Bar

Nice good and nice staff.

Recently visited as part of an overnight spa package at the Sherwood Aqua Sana where me and my wife were fortunate enough to have our breakfast and lunch at the cafe included.

Overall we had a pleasant experience...

* Food - good quality, tasty, rich in flavour BUT somewhat of a limited menu and since most food is prepared at their main kitchen offsite, limited scope to customise dishes - 4/5

* Service - absolutely excellent. Served by Pamala and Richard, they were friendly, attentive, efficient and took the time to provide a personalised service - 5/5

* Atmosphere - clean, bright and relaxing. Fresh decor with a mix of bench and chair seating. Plenty of space and natural light made for a pleasant backdrop to our meal - 4/5

* Value for money - price range for mains was as expected, between £8-12, and the menu, which largely catered to breakfast and dinner offered a reasonable variety of healthy European dishes (continental breakfast, Italian mains) - 3/5

Overall Verdict... The food, value for money and general environment were nice but nothing special. However, the service we received was excellent. We had the pleasure of being looked after/served by Pamala and Richard, both of whom went above and beyond the provide a very personalised and efficient service.

Pamala was especially friendly - she seemed to really enjoy her job and it showed in the service she provided, taking the time to talk and get to know us during the course of our meal. She was attentive to our special requirements, nothing seems too much hassle and she did everything with a smile which made us smile.

Richard was equally attentive, friendly and upbeat and without this service, the experience would not have been the same.

Would we come back...based on the food and general atmosphere, maybe but not in a hurry. But when we consider the service we received, we most definitely would.

Special thanks to Pamala and Richard for making our time at the cafe special. We have another spa break planned and we are hoping we are fortunate enough to enjoy your service again 🙂

Nice food, lovely pleasant staff who are happy to help. This is a little pricey too.

Pleasant and friendly atmosphere nice experience good food

Staff are really nice, breakfast was OK, but even with 4 days notice they refuse to cater to dietary requirements (allergies). Meant that I couldn't really have anything for lunch, which considering how expensive a spa break is was beyond disappointing.