Tesco Esso Express

I don’t ever leave reviews but I just want to praise the manager and staff member working on Monday 6th September 2022 at around 8pm. A group of friends and I got lost around the area whilst travelling from birmingham to Nottingham, i was absolutely desperate to go to the toilet and this Tesco was the closest one with a fuel station.

I went in and was greeted warmly by the cashier whom I asked if they had a toilet, she advised that there was not a public toilet for customers however a McDonalds was close by. I thanked her and was about to walk back with my sad face when she said she’d ask her manager. I was so surprised that she was actually willing to help me without me asking again; I said please and briefly explained how we were lost due to poor navigation.

A manager then came out, he was super friendly and without me saying anything he led the way. I HAVE NEVER BEEN HAPPIER TO SEE A PUBLIC TOILET!

As I left the manager asked me if I would be ok getting back and honestly this purely made my day happier. I thanked them profusely and it made me realise what good customer service is.

It was genuinely the most welcoming Tesco’s I had ever been to and Tesco definitely needs more staff like these two. The staff here were willing to quickly assist me with the most amazing customer service without even knowing if I would even buy anything from their store. They welcomed me as a human and not a customer which felt so good, I wish I had gotten their names :(

Well stocked and good choice. Quick and easy place to shop, much better than big, busy supermarkets during these difficult times.

Always quick to serve customers even when busy, staff are generally polite and helpful. No chit chat at the tills but that's what I prefer.

Good service. Good fuel prices. Great selection of food and products, reasonably priced

Very helpful and polite staff

Great convienence store and always friendly

Busy but copes well

Friendly and Fuel station

Well stocked shop

Lovely staff

Friendly staff

Fuel prices often a few pence dearer than everywhere else. Generally a quick and efficient service providing the tills are staffed according to demand. The shop has a wide selection of groceries

Petrol is expensive for the area although that's what I've come to expect from Esso. The Tesco express is a good size with a large range. Staff are always friendly and helpful. Would have been 5 star but the fresh fruit and veg fridge unit always seems to be broken which is what I usually go in for!

Just dropped in to get the essentials to keep me going for the day. Really busy but plenty of staff. Staff were friendly and polite. There was a lot of shelf staking going on making it a little hard to squeeze up and down Isles but they had everything I wanted so I can't complain.

It is slightly more expensive than your big tesco but for the convenience is worth it.

Decent. Nice choice from the shop while the petrol station isn’t too busy usually.