Iceland Supermarket Thornton Heath

I came in the store to purchase a large quantity of products for work - I work with Vulnerable Adults and the Marion & Emma and the Staff on the floor went over and beyond to help us. They were so patient & kind and never once grumbled. You all make our task pleasant. Thank you so much. Angela, Christine & Christian

Great Icelands I love this one lots of choices & slimming world range isn't bad pretty good 😊 & on budget 😌

Shelves well stocked, staff available at checkouts. Nice friendly staff. Found all I needed

Well stocked with all that you could need and priced very good value for money at rhe moment you get 10 for £10 which includes battered fish fingers chicken fingers pizzas aunt Bessie Yorkshire pudding waffles smiley faces 2pack fish fillets 2pach birdseye chichen fillets and liads of food for a £1 well worth rhe deal

Nice store to get cold stuff servise is good

I love Iceland. Their produce is good, bread is fresh, fruit and veg are fresh. The staff are very polite. The only problem i have is that they dont like using the 3 tills they have so it creates long queues!!!
Their delivery service is excellent too. They are very rarely late and if they are running late the driver sends a message to let you know the time range he will be there. Its normally less than 20 - 30 mins.

We order our food from here and I must say MOST of the time they get it right ✅ and not many items get damaged.

Even when you have a problem, there is always someone to help. When I haven't received part of my order, friendly guy on the phone made sure all is sorted within hours.

Delivery drivers always friendly and polite. The food is frozen so happy customer.

It's very good and having most of the items

I was very disappointed in the lack of frozen kebab meat , how-ever Ahmed went back store to check , alas to no avail - but his courtesy warrented thuz 5 star reward.

I have not been out much into store since the lockdown. I was pleasantly surprised to see how empty it was. Clean. But I would like if the cashier could ensure the previous customer could finish bagging and move from the counter, before beeping and placing my items in the bagging area before the last customer has left the space.

Good customer service otherwise

Thank you

Great food at affordable prices 👌

Good selection of frozen foods at reasonable prices. Small but tidy store. Pleasant staff.

Always fully stocked, not enough cashier, parking facility needs repair and delivery service is sometimes on time. Great customer services

For one who needs assistance with shopping, I received the most bountiful. Met one of the world's few kind. A lady run to my rescue as I was short changed. It's not easy being alone and helpless.

Frendly staff, pleasant and helpful. Reasonable sized shop with good stock and range of goods. Clean and well presented.

Always loved Iceland, especially as I don't need to check ingredients as no palm oil. Reasonablt priced food, clean premises what more can you want?

As always my food delivered by friendly and polite guy!!! Food frozen and in perfect condition!!! Thank you so much to evey person putting so much care to deliver our Food!!! You guys are Amazing 👏

Marvellous ie good variety, offers, 10% discount for 60+, bonus card...... Well suited to my household.

I got what I needed, great customer service experienced. Loved the new fresh look of the store.

Good place for quick shopping.