Next Outlet

I was in Bridgend Outlet lunch time today and would just like to give a special mention to a lady called Allison on the cash desk. She was so helpful and her customer service was second to none. I’ve worked in customer service and retail for over 20 years and Allison shows how it should be done. Well done ! Keep up the good work Allison and thank you so much for your help today. You’re a true credit to NEXT!

Friendliest most helpful staff. Nothing is to much trouble. If the size you want is not on the shop floor it’s always worth asking to see if they have it stocked in the back. they are able to look on the till and if the size is available to order. its free of charge delivered to a store near you.
The lines are not years old like some people think. The branded items are reduced at crazy prices.
The beginning of sales are the best times to look for the best deals. And although there is no fitting room. You have 15 days to return items. Items can be returned to any next store. I have gone into the store 18 days after purchasing with my receipt and the staff will either put the refund on a gift card or take the refund of a new purchase. That is outstanding customer service there are no other stores I know of that will help in this way.
The staff work hard to keep the store in order however it does get really busy at the start of a sale and customers who pick up items and drop them any where, makes the store look a little disorganized. But I have seen the staff work as quickly and efficiently as they can to reduce the clutter and they do work tirelessly
I recommend this store for any one that loves a deal.

Outstanding experience had amazing prices and all staff were very friendly ,great place to go shopping.

New shop, with my favourite clothing items. I enjoy shopping here. Many car park spaces for easy shopping. The prices of items were quite affordable and cheaper than you’ll find in comparable shops

Tidy and clean store, helpful and friendly staff , will be returning highly recommended.

The price is quite less when compared to other outlets in the surrounding area. Variety is good but you need patience to look for them. The staff were friendly. There are mirrors where you can check your choices.

Outstanding service from the staff. Nothing is to much trouble. The store is extremely busy and this doesn’t phase the staff they always seem happy and willing to provide a great customer experience. They currently have a 75% sale and the amount of people there it is very chaotic. Many people say it’s a mess but the staff work extremely hard to recover the floors and keep up with the mess customers make
Highly recommend this store especially if you have time to look for the golden gem of bargains
Who doesn’t love a £1 bargain

Had to return item. While at the till Meleny looked to see if another package had arrived for me, rather than cart it around the store while I looked through the racks Meleny said she would collect and keep the parcel at the till for me. Brilliant as I use crutches to get around. Well done Next, hope the staff member will be complimented on her service

Pity there wasn't a changing room but members of staff are so helpful giving advice particularly a lady Beth... It helps. Shop much tider than last year too. Keep up the good work! 👍🎉

Great bargains to be had at this store. Lovely friendly staff, especially the young gentlemen working there. Plenty of parking and in a convenient location.

Typical outlet. Mens department was a little small compared to the rest and only had tiny or massive sizes. Better for kids clothes I found but I think stock changes fairly regularly.

Great prices, nice staff.

Love to do shopping in next

Love next compare prices at NEXT to tesco and its maybe a few pounds more but for quality, durability, value for money and it keeps its shape unlike supermarket brands and should they outgrow it and looks good it sells on for more than supermarket brands in some cases too on social media

Love this place, plenty top brands at reasonable prices, if you're prepared to look

Really positive visit.
All covid measures carefully adhered to.
Staff extremely friendly and efficient.
Thank you for making me feel safe.

Currently well organized and planed out, stock being kept in the right section makes it easy to find things, staff keeping good flow in store

Some great deals on offer at the moment. Well worth a visit

Oh the clothes are beautiful and so are the shoes. And at a fraction of the price in the high street.
You can still look stylish and on trend if you buy wisely.

Lots of items available at discounted prices