Budgens Fiveways Parade

Was able to do my shop quickly. It was clean, tidy, and friendly.

Had everything I needed at reasonable price

Very well stocked. Clean. Polite staff. They also make meals which looked lovely

Tbh, I usually visit the post office counter that is in this store, very helpful staff.

Post office staff are great..

Hadn't been inside for a few years, and it did seem cleaner and well stocked compared to when it was still a Spar. Only nipped in for a can of Monster, so I didn't really have a good poke around.

Nice clean store, friendly staff

Thought the last manager lacked customer service skills but the new staff are a different level of rude. Served non post office customers first even though I had been stood waiting and then threw a parcel back at me as the barcode wasn't working. At least his mate who he was having cute fist bumps with and who he served before me got polite service so some customers might be OK.

Me and friend went to Budgens to get an ice-cream and one of the workers said the machine did not work but the other worker told me to go back to him. So me and my friend did and then he started working the machine. But some of the ice-cream went out of the tub and then he picked it up with his hand and put it back in 🤮
Then me and my friend decided not to have an ice-cream 😂🤮

Very poor.
I've had customers push infront of me at the que & staff pick and choose who they serve.
I've had to wait at the till for 20mins before I've been served with no member of staff at the till or even being called over to check if there was anyone that needed to be served. Appalling service. If you thought the service in Spar was bad, this is worse. Long ques, rude staff.

Miserable staff members, almost always on the phone while serving me. Last time I was posting a small parcel with “fragile “ tape on it, guy took it of me and threw it right in front of me and walked off.

Brought a pizza from here got it home and it was covered in a powdery mould. Product was in date so how it got like this i dont know. Service was very poor too. Never going again!

Clearly states open until 11pm on the front sign of the shop!
It’s always closed by 10:30pm on my way home from work?

Evertime I go into Budgeons,the members of staff who serves me,are on the phone talking to a friend or colleague,and has trouble acknowledging me being in the shop.
Very poor.