premier express

I use this place occasion as it has a parcel return service, I have always found the staff to be really helpful and polite, most places I pick up or drop off parcels have really unhelpful and rude staff but I have been served here by several different people and have always had a good experience

Friendly staff and helpful, but unfortunately evri(hermes ) doesn't provided packing bags to the store to pack in the store.so they don't do packaging in the store. I recommend you to come with packing 😉. Some online retailers like vinted ,depop won't provide QR codes to print in the store better to print in the home if it's from vinted or depop. I don't know why they are getting 1 or 2 stars for hermes return service which can't provide.

Really friendly and helpful staff. Thanks for being so accommodating and patient on our parcel drops recently. You've really helped us :)

Always very helpful & pleasant. I wish all shopkeepers were this nice

Friendly staff, good range of products, typical for a newspaper store. Its a small shop so feels cramped, they send and recieved parcels for multiple companies, Hermes etc so it can be full of trip hazards.

Very rude person behind the counter. I had a return to an online shop. He asked me why I didn't wrap my return? The web page of online shop said I don't need to wrap and it's a service of the shop to do this. The person did constantly complain to me. What ever he said... it was a bit hard to understand his kind of English.
He told me off and at the end he sticked the label sticker on the original cardboard of the item. So it never can be sold again from the seller. He wasn't care about anything. So I told him I will never come back to this place again. He agreed to me. When he has bad days like this, he shouldn't do a costumer service job.

Dreadful service. I went to try and collect my parcel, then told I had to contact customer service. Not helpful service given that my parcel was registered as being at the store. Lack of responsibility taken.

Very rude and unhelpful with Hermes return service. They told me to go back home and seal my box with a pair of scissors and tape! Won't be going back here again and I recommend others don't either

Bad service, I went to this store to return an item, the staff behind the counter told me that it was not possible to ship, even before explaining, then they didn't want to read my return confirmation email, I think they didn't know how to read English, very rude in manners and doesn't help you even when I told him it was the first time I use this service, he told me you don't understand English but the truth that made me very nervous about his rude and aggressive attitude, the staff must be kind and welcoming to the customers the opposite of this shop

Unhelpful with Hermes service...