Space NK Harpenden

I love Space NK Harpenden and won't spend anytime else where for skincare and make-up. I am a regular online shopper for beauty products but Emma made me realise that actually coming into the store and chatting to a beauty consultant goes a long way when finding the best products, she matched my new foundation perfectly and listened to what my preferences were. Looking forward to my next visit.

I have just had a really lovely time with Emma when she did a make up tutorial for me . The products she used were lovely and she was really knowledgeable I will definitely return. Nothing was too much trouble for her

The team in Harpenden are great ! Always on hand to answer questions , they give great advice and have fantastic knowledge of the products in store. Lew & the girls have advised me on various things and I now have a fabulous skin care regime. They are able to advise you on products that won't be suitable for your skin type and guide you through new products that you're not familiar with. There is zero sales pressure yet I always end up walking out with something tried and tested or new and exciting . If they didn't answer the phone I'd probably just send them an email or pop in because their smiley faces are always worth seeing :)

I was served by 2 very helpful assistants. Both ladies were very attentive and honest. What I loved most about the service was that neither of the ladies were pushy nor did they force a sale! Showed me a range of products based on my requirement and I left feel very satisfied with the level of service I received and indeed, delighted with the products I purchased.
Thank you lovely ladies....I look forward to my next visit!

Lovely experience in Harpenden’s Space NK this morning.
The gentleman who greeted me was so polite and welcoming, gave me assistance with finding some new beautiful makeup in colours to suit me, taught me how to apply it (I’m quite new to all this), all with absolutely no pressure to buy anything.
I left feeling like one of those elegant ladies you see in classy magazines, with my little bag of goodies and I will most definitely be back again.

Lew is a real star of this team- always super helpful. It’s a small branch but very well located.

Visited this branch recently & received excellent customer service. Thank you Emma :)

Shaheeda was so amazing! Cannot recommend this store enough! Anything you need they will help you!
I’ve shopped in so many high end luxury stores but the staff here have blown me away.
Will be back for definite! ❤❤

Very helpful and friendly service

This shop looks lovely from the outside, so bright and welcoming. Displays of goods look fantastic and it really makes you want to go in and browse.

I have been calling this branch as well as the St Albans branch to enquire about products that are out of stock online but want to know if they have them instore and nobody answers the phone. I have tried 3 times before writing this review.

Went into here for the first time, first Lady with glasses who acknowledged me was polite and welcoming and told me about an offer they had going on. But as soon as my sister picked up an item to look at it the other woman working was rude and aggressively spoke to her. She was going to buy the item but instead we walked out.

Unable to process a refund despite paperwork showing it should be possible and also managed to destroy my return paperwork