Otford Builders Merchants Ltd

Lots of new additions in store and unbeatable during the month of March by the looks of things here.

Use OBM on a semi-regular basis, and service is always good, but what compelled me write this five-star review was the fantastic service I received this week when in urgent need of sharp sand after underestimating the quantity I originally needed. I called on the Tuesday to see how quickly they could get some out, and Leigh who I spoke to was incredibly helpful, arranging a delivery for the following day.

On that Wednesday I realised that I needed another bag, and although the lorry was full for that day they managed to squeeze me in for the Friday morning, noting my preference for a morning delivery if possible. They delivered this Friday at 8am, which was perfect and meant that I wasn't having to hang around waiting on the materials I needed to finish the job today. Great customer service from start to finish, and I won't hesitate to use them again in future.

Special thanks to Leigh for going above and beyond to help and be understanding of my poor estimation abilities!

Been using Obm for over 25 years seen many changes and ups and downs. But a fantastic company with great friendly. Great help and great prices with untold experience from Damon. Fantastic deliveries from Hayley on transport side where most of my issues used to be. But now I get my deliveries on time and if there are any problems I’m told with plenty of time and that’s good in these trying times we are all inat the moment with getting materials.

Been working with OBM for several years now .Staff are fantastic .
Available stock amazing . Reliability first class . Haley in Transport keep all of our sites stocked up better than any of our other suppliers . Big thanks to Haley and the guys .thankyou PORTOFINO LONDON 👍👍

Michael Porter who manages the bathroom/ shower showroom
Is so professional/ knowledgeable and so very helpful. OBM are very helpful and well run Merchant.
Highly recommended.

Great teM of people willing to go the extra mile

Great local store, surprisingly large and wide selection of tools and hardware out the back, nit just good for building materials.

Always the place to go for materials and advice.
Why go to the big sheds when obm is here.
You'd be amazed at how much you could save.

Unbelievable the boys and girls are in there will do anything to help and cheap prices

Vary happy with the service. And the staff are helping you out

Independent builders merchant.
Very good. Keep it local.

Staff very helpful, recommend this store

Great stock, service and prices

Friendly bunch of guys, quick tip

Good customer service.

Friendly, knowledgeable staff

Super friendly and efficient.

very helpful and friendly

Staff very helpful

Great help by Damien on paving