Screwfix Rustington

Curtis always makes me feel welcome, Always goes out his way to help me out!
His people skills are incredible.
All the staff are excellent.
My number one place to buy my plumbing materials.

Needed some screws today and was served by Sarah. What a pleasant and helpful person she was. I don't often write reviews, but she was so kind.

Never been to screw fix before and recently needed to replace a few bits of laminate flooring and found the parts for sale here. Staff were friendly helpful and gave the right choices to what I needed being a novice and overall was a job achieved. Would happily return for any extras needed

Dan couldn’t have been more helpful with my request for metal glue today.

I went into this store having been to a few of their branches to pick up a couple of items! I approached the counter to a very polite welcoming gentleman ready to serve! This is the first time that I have had such a welcoming reception in one of these stores! He was more than happy to confirm a few questions that I had and nothing seemed to much trouble!
I would definitely choose this store over the others that I have shopped in the future!

Easy parking and very quick service if you use their app.

Always a pleasure to shop here , extremely helpful staff , And always smiling . Being a multi trade builder and ex tile shop owner , i would more than happy to employ any of your staff , and they all at Rustington deserve a real Pat on the back .and that goes for your company as your staff training is obviously spot on

I have been using this branch for the past 3 years and cannot fault the service, it is fast, friendly, and consistent... well done to all the staff, keep it up!

I bought a hose from the Rustington branch last week, this week I got a call saying the sprinkler, which came with the hose, had fallen off and was still in the shop. I had no idea the hose had a sprinkler anyway, but was pleasantly surprised by the phone call, and the chap even organised it that the sprinkler was delivered to the Billingshurst branch for my collection. This was service above and beyond what I would expect, and I even got a call from the Billingshurst branch telling me that the sprinkler had arrived. Thank You Screwfix for reassuring my faith in human nature!

As good as ever. Ordered stuff online and collected from the store less than 30 minutes later. No fuss, no waiting and staff as friendly and helpful as ever.

Helpful staff ,perfect customer service

Superb service..bought a shower pump
5 months ago..it ceased up yesterday.
One phonecall..there verified my purchase.
Told me to go to my local screwfix. Where
A new one would be waiting for me.arived
With the faulty one.back home and fitted all
Within 2 hours...oh..this was on a sunday.

Went today to collect an order I paid for online and realised I should of got from bognor. Asst manager so helpful. She called bognor and they refunded me and then ordered in rustington. Two minutes later I had my order. Absolutely fantastic service! Highly recommend. Thankyou again!

Had an issue with my bathroom lock so took it over to screw fix rustington and they were very understanding and couldn’t do more to help. It’s sorted now so big thanks to the manager and josie who also helped out previously.

The staff at Screwfix were very helpful and sorted my purchase for me. The building was very Covid safe. I will definitely be using them again

Efficient, bought through click and collect. Good customer service and well organised with Covid measures in place.

Friendly service, quality items, good prices... Shame they don't do a free drink machine as Toolstation do... Missing a trick I think 🤔

Brilliant Staff - Liz, Stacey, Dan, Yasha

Great range. Good prices. Easy to use website. Swift order handling on pickup

Good range of products ,helpfull staff well priced .