Holland & Barrett - Coventry Arena Tesco

Alam provides best customer service and very helpful to me and wife to select the right products, very helpful and very happy for his advice

Very professional staff and very helpful

Very helpful and pleasant staff

Very helpful and knowledgeable staff.
A pleasure.

Katie is helpful

Ok has most products in store. Has offers from time to time on most items.

Came to buy SIS REGRO but they don't stock them. Why advertise but, argh, the plan is. . . . .

Closed 1.5 hours earlier than website states. Website says they are open till 20:00, came to collect an order at 18:30 and they were closed.

A lady with the name tag Sammy was not very friendly. No greeting (don’t expect a smile but a greeting maybe) when I was waiting at the till. Until H&B managers from outside the store turned up and she put on her “smiley” act to them.
The other lady that served me was polite and served me quickly. Luckily I was just collecting as I wouldn’t expect them to be helpful at all.

Very rude staff! Not welcoming at all just kept chatting away with each other near the till. Furthermore, when I approached the till to be served one of them (Marina) wasn't very approachable and didn't feel the importance to provide a good customer service. For example, I asked about the product price and she answered quite annoyingly as if it's a big issue. A good customer service is required whether the store is busy or not. I hope the manager takes this into consideration.

The Lady was on the phone with me and talking to someone else at same time very poor customer service