EE

Having had my phone stolen whilst on holiday recently, when i got home i popped into EE in Ankerside.
was kindly greeted by Ben who took my details and set up an old phone for me whilst i can get in touch with my insurance company. Ben was very professional and literally updated my phone there and then. What a fabulous service !!
I literally couldn't of done this without his knowledge.
he was polite, caring and very thorough , I very much appreciate his help.
Other members of staff were helpful and kept my young grandson occupied too !

A+++++ Lads . Thank you

On my visit to the Tamworth store today, I was served by Glyn who was extremely helpful in finding the right phone package for me and setting up my new phone, nothing was to much trouble for him and any questions I had was answered straight away, all the staff in there are all friendly and helpful and I have never had a negative experience in the Tamworth store, a massive thank you to Glyn

Initially rang to sort out a query, spoke to a very helpful young man, Chris. He could have sorted my question over the phone, but I prefer to speak face to face.. not a problem for him. I went into store a few hours later. Chris was incredibly patient, polite and helpful and soon sorted out my problems. Well done EE Tamworth. Your staff are amazing. Another old person (like me !) was also in store, having technical difficulties, and he too was served by an equally helpful staff member!
EE Tamworth, your staff are brilliant,
Knowledgeable and very respectful to us oldies!!
Keep up the good work

Excellent customer service no complaints from me. Got an amazing deal

Better than Burton upon Trent store there is knowledge at this one always happy even to help their own employed learn how to better themselves all so good at interacting with customers

Staff friendly and helpful ... Helped with new phone and next day sorted a small problem with accessing my account.

Very helpful store, big thanks to Chris for his attention and efforts he made to support me with my enquiry. I highly recommend visiting the store in person for any EE related enquiries, much nicer than the call centre.

The technical knowledge, customer focus and customer service was excellent. When your investing in such an expensive and essential piece of kit for 2020 and beyond, apple or android, you need to deal with people who care.
thank you

Staff were very helpful and went above and beyond to help me out. They should be praised on their customer service.

Brilliant service by Fee, sorted me & Mum out with ease, nice & polite thank you

I went to get a new phone. I hadn't booked an appointment but saw an assistant straight away. Great service.

Two very nice gentlemen gave me all the information I needed very helpful.

Visited EE Ankerside for help with my new phone, whenever I visit EE, I try to get seen to by a young lady named Sophie, she is brilliant and very knowledgeable..

First class service and advice on all products available.

Great help on new renewing my mobile deal and offered me a good deal on my broadband.

A brilliant service. The salesman was very helpful and efficient.

What a wonderful nice man that served us so friendly and kind will always go back there.

They looked after me very well did what I arsked for very happy.

Helpful staff, good value if you have, broadband, and mobile phone with ee,

staff were lovelly and helpful