Strawberry Local

......it would appear that I may have spoken to soon!!, because Terry the new owners ARE NOT!!
I needed change on Monday 26th February 2024 for the RBH car park, I went to Strawberry's and bought an item worth £1.50p, and paid with a £20, I was in a huge rush didn't check change properly I put it straight in my zipped pocket got straight in car and went straight to the RBH, when I pulled the money out of my pocket I realised I'd been given change for £10 not £20, I went straight back to the shop after my appointment to be told that it had nothing to do with him and to come back tmw (Tuesday) to speak to the younger man who served me, when i explained that his till must have been up by £10 when they changed hands (after doing a X reading?), I was told "TUFF", and at that point suddenly couldn't speak English anymore??
So, I went back yesterday and spoke to the gentleman that served me, only to be told that I had to come by today because he couldn't check the CCTV??....(don't understand why that matters). Anyway I went back today like a good girl to be told that his English is so poor that he doesn't understand what I'm going on about?....in other words, tenner gone get over it!!
I hate giving bad reviews, but a tenner is a lot when ur living hand to mouth every day!!
To make matters worse they have a CHARITY pot next to the till (hand written, in good English I might add), which is going straight in there pockets?!!....i realise that its my fault for not checking my change properly, but to be clearly out right lied to, and treated so poorly is wrong and sad really, i go in every day, so its not like im not known, when they first took over from Terry the owners son used to call my mobile when he was told I was in the shop to ensure that all is well and that I was being treated right by the new staff????......well, its a pain but out if principle ill be going to Co-Op from now on.
The last thing I'll say is this, Terry new how to treat his customers, that was key to his success??.....his shoes are clearly to big to fill??

Don't go to this shop...if you do pls pls check all sale by dates ...every think is out of date ...

The shop owner refused to let a trainee guide dog in as I'm training it. He's a mean spiteful bully