Keswick Boot Co

First class service. Very friendly and professional throughout, Alex recomended a pair of Salewa boots but I did not have the need to wear walking boots until this weekend 24 and 25.2.2024. They are without doubt the most comfortable and lightweight boots I have owned in over twenty five years.

I also bought a pair of lightweight Aku walking shoes beforehand and they too fit perfectly and are uber comfortable.
Both pairs are extremely well made and 100% waterproof.

To summarise, don't entertain anywhere else if you are in the Lake District. Go to the Keswick Boot Company if you want a high quality product, with a professional and very friendly service.

I live in West Wales: popping in not an option. I needed a new pair of walking boots, so phoned for advice. I spoke to a lovely lady who was really knowledgeable and helpful. She took the time to understand what I needed, and saved me loads of money by not over selling, and making me waste money on a bunch of features that I didn’t need. She could easily have done that! I ordered on her recommendation, and 2 days later the boots arrived, and they are great. Tried them on, perfect fit and very comfortable. Not walked in them yet, but I have no doubt they are just what I need. I will never buy a pair of walking boots from anywhere else!

Went in as a walking boot novice (usually stick to one brand because.... well no idea why!) and received wonderful service and support guiding me through options and what the difference was between boots and what to look out for.

Very happy with the service and my new boots! I'll definitely be back again when I want a second pair.

Well behaved dogs welcome too which Reggie greatly appreciated.

Knowledgeable, patient. Excellent range of boots/walking shoes.
Support your independent retailers 👢🥾

I visited the team in early November 2023 with a battered pair of much-loved Asolo walking boots and was met by really kind and friendly staff who took the time to share the various options I could consider.

I left to do some research on resoling the boots but, after being really impressed with the unbiased advice I received, decided it was time to invest in a new pair and support a local company.

The Keswick Boot Co have a solid range of quality walking boots and footwear, friendly and knowledgeable staff, and a genuine passion for their craft and the outdoors.

My best friends have purchased new walking boots from them in previous visits to Keswick and I later found out that my brother has bought 5 pairs of climbing shoes from them over the years as well.

Pretty impressive to have a local company with a national reputation and customer base but I can absolutely see why.

Thanks so much and I look forward to dropping in again whenever I visit the area.

Had a very hard use case using boots for environmental work 5 days a week and had some trouble with fitting boots in the past - but this store was fantastic. Super kind staff and great fitting service meant I got a boot that fits like a glove. I did have an issue with the boots leaking prematurely, but this was due to a fluke issue with the boots and no fault of the store - I brought them back and was again seen too kindly and quickly to sort it out. Great store, very kind and knowledgeable people, can't recommend them enough.

Keswick is probably the best place in the country to get a pair of hiking boots and this is, without doubt, the best boot shop in Keswick. We were there for ages making sure we'd got the right boot. They are so friendly and knowledgable. A great experience and months down the line we are delighted with the boots we got. It's really important to support great independent shops like these or we'll lose them and we'll have to buy badly fitting boots off the internet instead!

Fabulous shop. Great service, very knowledgeable owner who takes time to understand your needs and make suggestions. Good stock/size levels compared to some of the other shops in town. Never felt rushed or pressured despite there being quite a few people in shop. Very happy customer 🙂🥾🥾

Came across this shop by pure chance and struck gold - what an amazingly helpful shop, and great selection of high quality shoes (not just a standard selection of big brands). Cannot recommend highly enough (now I know about them I’d happily travel for the level of service received)

This is a real shop with real knowledgeable people. I had been in the other chain boot shops and was unable to find some new boots. I was asked what kind of walking i wanted to do and then fitted with a suitable boot. If you want somewhere that is interested in getting you in the right footwear for the fells then this is the place. Superb.

Emergency bought some boots on the coast to coast that had to be put into immediate use. Really helpful guidance from the staff - 2 years on still incredibly happy with my excellent boots. And they got me through the coast to coast with zero issues!

I have walked passed this place many times thinking i would be wasting my time expecting such a small shop to cater for my massive feet. WRONG! Great service and a superb customer service approach....to actually look at my feet and recommend some superbly comfortable Han Wag walking shoes.

We will be sure to return during our regular trips down from Fife.

Absolutely brilliant. The staff couldn't have been more friendly, polite and knowledgeable.. The best service I have ever received anywhere. If you need to travel to the shop, it's well worth the effort. Faultless.

Living in Scotland, I buy my Hanwag boots online. This is the third pair of boots I've bought from Keswick Boot Co, Super service from Kerrie!

The most helpful place you could wish for!
They make sure you get the right boot and won't sell you something if it's not going to be right for you.
So good we went back to get the other half her new boots when it was time too!
Won't ever go anywhere else when boots are required!

Very helpful and knowledgable service, found the perfect pair of boots and approach shoes (plus another pair of shoes I wasn’t expecting to buy but couldn’t resist, they were so comfy!).

Thank you for your kind attention in recommending boots that were just right for the size and shape of my feet.

It was also great to be able to support an independent, local retailer…would definitely recommend.

I bought a pair of boots that were too small. I returned them with no hassle and Kerrie ordered me another pair that had to come from Italy. She kept me updated and let me know when they arrived and posted them off the same day. She even included a pair of merino socks as a gift because of my wait for them. I can’t recommend this shop highly enough, so genuine and friendly, a pleasure to buy from and will be back when I have worn these ones out, thanks Kerrie 🥾

Recently took a friend to get a pair of boots and cannot recommend Kerrie and Alex highly enough. All aspects of their service and product is exemplary, really cannot recommend them highly enough. First pair of proper boots go here.

Great shop for walking boots, decent selection and very knowledgable staff. Nice to see a no pressure sales approach and were more focussed on ensuring I chose the right boots for me even if it meant me buying them from another shop. Obviously lots of shops in Keswick that sell walking boots, but for me this one stood out. Top notch place, keep it up.

Expert advice .Superb service.
Yes, you can buy online but you don't know exactly what your getting and whether they're the right boot for you.
A much more enjoyable experience buying from a small independent business. Found the perfect boots for my wife and I in no time.
We will return whenever we need any walking boots/ shoes in the future. 👍👍👍