Holland & Barrett - Leicester Fosse Park

Excellent store tucked away in the food court. Nice and clean and the staff were excellent

What an absolute delight to shop at this branch. Both the guys who were serving were knowledgeable friendly and efficient. Thanks alot for your advice .

Fantastic to see Holland and Barrett at fosse park staff are really friendly knew their products ! helped me loads and great new beauty products for me to try...

Lovely store really clean fresh and bright worth a visit A*

Ok store with reasonable items
Staff are helpful throughout.

Absolutely dire returns experience. I picked up a click and collect order from the store, but realised I bought the wrong product. The website says you can return the order to the shop with your digital receipt, so I went back to return it. The employee said they wouldn't process the return to the shop as the shop doesn't stock the product, and they'd have to put it on sale for 70% off, making a loss. The website says nothing about making sure the shop you return to stocks the product you're trying to return - this also shouldn't really be the customer's problem. They then spent a good 20 minutes on the phone to customer service trying to find a solution. They were eventually told to take the package and leave it for the warehouse to pick-up. At any other shop this would take a couple of minutes to accept the package and give me a receipt. I have nothing to prove I've dropped off the package. Avoid returning packages here at all costs.

Very rude lady on the till. Not helpful, not one single please or thank you. Big queue and could hear her being rude to the other customers she was serving. 11.30am on Friday 29th Oct 2021. Will not be going back to this branch out of principle. I just don’t understand how or why these people work in customer facing roles.

I echo the words of the lady below ...rude obnoxious lady who served me no please no thankyou
Out of all the people who must have applied for the job this lady must have stood out from the rest ...Well she certainly did to me but for all the wrong reasons
Lovely store but spoilt by a member of staff that doesnt give a monkeys I will not be returning ...

One lady Very rude on the till not helpful