Tapi Carpets & Floors

James at Tapi was extremely helpful and knowledgeable. He helped me to choose a carpet that was suitable for my stairs and booked in an appointment for a professional carpet surveyor to measure the area and provide a very reasonable quote. I would recommend this company to anyone.
James and Gary were especially helpful, thank you x

Good Selection of Carpets and Flooring.
COVID Measures in place where you need to wait at the front of the shop until you are led in to use handsanitiser.

Staff were pleasent and friendly.

Lots of Carparking spaces available in the retail park as well.

Good pricing on fitting and lead time for fitting is currently about 3 weeks (AUG 2020) as they have had a busy rush after re-opening.

My husband and I were served by James in the Chelmsford branch, he was extremely helpful and knowledgeable and helped us choose our carpet as there were types that were similar but he knew which was best quality etc. It was a very slick transaction and the carpet and underlay were delivered on time and fitted so quickly. Thank you James!

I'm very happy with my carpet. I had 2 bedrooms and the hallway and stairs fitted with new carpet.
I also used the measuring service and choose my carpet from home.
The guy that came round to measure up was Polite and helpful and he was very patient with me when I was deciding on what carpet to have.
Also Bradley fitted my carpet and he was brilliant. He tidied up and took the the off cuts away. I highly recommend him.

Despite all the virus precautions it was a great experience. Great choice of carpets and flooring. We were able to browse and take advice when necessary from knowledgeable staff. Special call out to Richard P for going the extra mile. Our order was promptly confirmed electronically and the fitting was on time and well completed. Great customer service.

Paid our first visit to Tapi Carpets today, the day after lock down, needed a new carpet for my daughters bedroom, they have plenty of carpets to choose from, at decent competitive prices (compared to other local stores) I spoke to a really helpful guy, James Hunt I believe, who was really helpful, we needed an early fitting date as we had furniture arriving on the following Monday, he managed to get us a fitting of the next Friday, therefore we purchased the carpet. I would highly recommend Tapi Carpets, Chelmsford, and commend the staff.

Excellent service from beginning to end. Thanks to Melvyn in store for his great help and advice; thanks to Gary for measuring up for us and big thanks to Kevin and Connor who very efficiently fitted laminate flooring and carpet. A good experience!

Great deals, friendly and helpful salesman.

Roomy lil dirty on Reception desk area. Fluff all over the carpet possible from a carpet being cut. Staff on hand so good quick service. Which is a plus so a carpet was brought

Prompt, reliable service and friendly, helpful staff. Ben was particularly amiable and efficient which is why we’ve used them every time.

Super helpful, James was professional, patient and informative and made our visit to the Chelmsford store both enjoyable and productive.

They turned a bad experience into a good experience :). They are also keen to deal!

Great shop to visit helpful staff

Friendly helpful not pushy

very good as usual