Alton Sports

Very good service and choice.
The staff know their products well and the advice is based on personal experience as runners too.
Gait testing available in store.
If you purchase running shoes, but subsequently don't work for you. You can exchange them for a different show with 28 days with your receipts.
I visited the Four marks shop and will be back in the future.
Happy customer

Very helpful staff. Video gait analysis confirms my physiotherapists view. Good selection of running shoes.

Extremely helpful, good value and a great product range. Will definitely use again.

Love this shop. Helpful, friendly and knowledgeable. Definitely recommend.

Great personal service. Tried 8 pairs of trainers on the running machine before choosing.

Helpful friendly knowledgeable staff,got exactly what I needed , I would recomend

Great place ,small with very helpful staff.

Expensive.

I purchased a pair of running shoes from Alton Sports’ online store. I am sure the shop is fine, but I cannot recommend their online store.

Alton advertise shipping within 24 hours but did not dispatch the shoes for 8 days after. I didn’t receive any response to my two emails asking for an update. I called their store to check, where I was told that the online shop was “rubbish” but unfortunately is a separate arm of the business and that the staff member couldn’t help me. It was only when I opened with a dispute with PayPal that the seller responded, sending an aggressive reply which made no apology for the poor customer service.

This wasn’t a good experience. I can’t recommend Alton Sports. You will get the same products for the same price with much customer service from a larger online company like Wiggle or Sportsshoes.com. You should avoid Alton Sports.

Bought sports goods and asked if ok to take home for daughter to try on. Told ok. Tried at home and were wrong size and was sold a left hand item which not advised at time. Took both items back and asked for a refund at which point then told that store policy is no refunds! Will be very wary of buying anything here in future.