BOSS Store

Absolutely phenomenal service, particularly with Sam. He really took the time to make my experience unique as I wanted to buy my partner some clothes for his birthday, but didn't know where to start! I'll definitely return when I'm on my travels again.

I went in to have a little browse, the guys working in the store were really lovely!! The service was amazing, I really can't recommend them enough, I spoke to the Manager, Sam, to give my praise and he was equally as good! An absolute assest to your company.

Had an excellent time shopping the new collection all with the warm and helpful hand Robert gave me in deciding my next purchase. Nice guy with the same taste as mine.

Excellent customer service. Staff were so professional yet personable too. Many thanks. Would recommend everyone should visit this store.

Fantastic new store opening,its added a stronger shopping experience at the airport.

Amazing experience. Friendly and professional staff

Amazing shop😊

After buying a belt from here a I realised that they over charged me by £10 from the price shown on the tag. I went back to the shop to bring it to their attention and was met with a fairly dismissive response of ‘well that is the new price’. I am a bit surprised that a brand like Hugo Boss doesn’t honour their displayed prices. Admittedly it’s only £10 but that’s not the point. Disappointing customer service.

Bought a watch from here. It was too big and I was told I could get it resized at no extra charge at any boss store. I went to other boss stores in the UK as I couldn’t find any in Tenerife. I was told that they don’t do resizing of the watch and I needed to go to a random jeweller to get it resized. This is ridiculous because the only reason I bought the watch is because I was pressured in to believing I could get it resized without any hassle. Now I have a watch that is too big for me and feel like I’ve been scammed in to buying it. Really frustrating experience and it’s not like I can just go back to airport to talk to the staff about it. Not a pleasant experience at all. I don’t recommend buying from here.