O2 Shop Newport

Staff were very helpful and they really know their stuff about mobiles. He helped me choose the Google Pixel 7 mobile. I was looking for a mobile with a good camera as my old one had got very slow. This uses Android, which I know well. It's £15 a month cheaper than a similar Apple iPhone, and he set it up and transferred all my apps across to the new mobile. Overall, very good service.

Myself and my mum went to the store today, with a problem that neither the Cwmbran store or Customer Services were able to help with. A young man named Rhys was, so very patient and friendly, and spent a very long time with us. He was able to solve our query and I would just like to say a very big thank you.

Friendly and welcoming. I did a click and collect but needed a sim for my watch also. They sorted it out while I was there, nice and quick.

Friendly staff who were able to answer my queries.

Very helpful and friendly staff.

Been with O2 for an eternity and have always found their customer services excellent, even the younger staff are very patient and never an issue explaining things to me as I'm not very savvy with technology, thumbs up from me 👍

Very good service from all the staff cheers David Harris 🙂

Found the staff excellent, lost a phone and they went above and beyond to help me pick a new phone I was happy with, I hope O2 appreciate how good the current team are.
Russell jones

excellent service

Friendly staff and great deals with 02 and virgin media.

Bring the required identification and they will help, they are pros

Been with 02 for years. People inside were very helpful, will continue to remain with them as I know they're working to get me good deals

Quick service and very polite

Had appointment with O2 Guru at 3.30. I turned up an hour early. As he did not have anyone with him, he saw me straight away. He sorted problem in no time.

Really good service , good knowledge from the staff and helped with our issue ... Thankyou very much

They have a great variety of phones, you can have contract or pay as you go. The staff are very helpful in helping you look for what your looking for.

Top staff. Always a pleasure! Very helpful and great prices!

Cant fault the staff in this store, always friendly and willing to help.

The person who I wanted to see was on his day off try again tomorrow

Fantastic range of products and helpfull staff