CeX

Have sold and purchased items for this store!
Customer service is second to none. Recently got some AirPods and had an issue, the team resolved it swiftly and professionally. Would highly recommend this store!

Writing today to congratulate Ben whose an absolute lad for identifying that cheese and butter are both yellow, plz bully Ellie as she argued with me over this and let Katie know if she agrees with Ellie that cheese and butter is not yellow, she may actually be dumb to

Ben is a legend ❤

Silas & Benjamin were an excellent team when helping my friend with her phone a couple weeks ago, really kind and understanding. Would 100% recommend to a friend and go in again!

Was served by Silas and Benjamin, have to say they were the loveliest people ever. Super helpful and informative, really saved me!!!

Fast efficient service, friendly helpful knowledgeable staff...

Amazing, very impressed with the staff, kind and friendly.

So the situation....
I ordered some items online and unfortunately they doubled one of the items and charged me for it. So I emailed customer services and they said take it into store.

The visit...
I went into the store as advised and presented my problem to A lovely man named Jordan, he swiftly called over another lovely man called Adam.
Within 5 minutes I had received my refund into my bank account. No Hassle, no problems. GREAT!

The staff...
I have never met such a kind bunch of people willing to go out of their way for you. They had all had a brilliant sense of humour and great professionalism.

I would highly recommend going into this store, their range of products is great and their customer service is exceptional.

Very friendly staff happy to help not to busy for a Saturday afternoon

To the team of 3 young lads (Daniel Radcliffe et al.) working the latest shift on Wednesday 12 April who were there when I needed them most and came to my rescue: you gave me your personal time, the most I could ask from anyone. Thank you isn’t enough but thank you.

One of my favourite branches. Great customer service, everyone is always nice and helpful. Especially today, I was in a bit of rush and guys put all the effort to make the service as fast as possible. I highly recommend this place. Thank you!

I was looking for a game to pass on the time till my hand heals but one of the staff members came and is extremely friendly and helped me pick the right one. Never have I ever see staff being this friendly in other cex game retail stores but this. Conclusion:very friendly, very helpful and quite calm and cool tbh 😎

thank goodness for the helpful team at Clapham junction. every single member supported me to return a faulty phone that was purchased at another store. previously brought my s9+ and it is still going strong

Great place to buy all your video game and electronics and friendly staff

I had an Issue with an item that I bought online and the customer service recommended me to bring it to the closest CEX near my area.
I am glad I live near the Clapham Junction brunch then because the customer service was impeccable. The manager understood quickly the whole situation and promptly guided his colleagues in what to do to solve my issue. I gave the item back and received the refund just couple of hours after. Great experience and fair prices too, I will sure come back in future!

I've been in their today with some problem in my laptop Andy and Ali helped me straight away didn't even have to pay single penny thank you so much really appreciate Ali and Andy

From cleanliness and organisation, with all dvds painstakingly arranged in perfect alphabetical order on a regular basis, to smiling, human customer service and well trained staff, this CeX should serve as an example for all other branches.
Well done CeX - your enormous efforts are very much appreciated 🙂👍

I purchased a PS4 here, the guys here are amazing, professional and very friendly. I am very happy with the service they provided. Moreover, I would definitely recommend this place and will come back here again!

Great store, staff are all very friendly, helpful and knowledgable. Always a pleasure visiting.

The store was pleasant, and the staff were great, especially Mohamed, service was amazing and he's the go to guy if you need anything done quick and possible!

Sold my Samsung S8+ here for cash with no hassles. Staff ok.