The Fragrance Shop

Purchased a very nice perfume from The fragrance shop at the O2 with the help of one of their employees Enkela. She was extremely helpful, sweet and patient. She adhered to every request putforth and responded positively!

Thank you Enkela!

Enkela is an excellent on customers services. Good luck for her.

Enkela you are a very lovely and helpful person. Thank you for helping me out in picking up fragrances for me and my sister.

Amazing service my the assistant manager and i ended up buying a perfume as a result her name is Stella

Great customer care and help with deciding best suited fragrance by Ankela, it was a very nice shopping experience

Enkela and Desada are very helpful and polite, thanks for your service.

I took my mom here to get her a perfume and my mom asked the staff there to suggest her a perfume. The staff named Desada was of great help and helped my mom find the perfect perfume. Desada was really helpful and respectful, thank you for the great service.

Very helpfull service from Desada. Best regards ftom Malta

The manager is so nice and helpful

The manager was really helpful. Thanks for an amazing costumer service

Brought some nice perfumes from this shop in the Icon outlet. Friendly service by the staff. Received some nice discounts during the month of January.

Best service ever. Patient, welcoming, professional & most helpful.

Service was above and beyond anything that I've encountered in a retail space in the past few years. Attended on Sunday 2nd May

The lady who served me was lovely and very engaging.

good customer service,

A woman was helping us and then she suddenly started flirting with a random boy that came in and stopped helping us. Luckily, there was another woman on shift who helped us.

Staff not very knowledgeable