Sports Direct

I found the staff at Sports Direct and the USC manager very helpful. Flannels on the same retail park in Brookfield could learn a lot about how to treat customers from Sports Direct. I’m referring to the disgusting managers at Flannels, not the ‘cast’ who have not yet been ruined by the ‘Customer is Always Wrong’ mentality. For some reason Flannels think they get to look down their noses at you because their stock is of higher value?!?
FLANNELS - BE MORE SPORTS DIRECT! You might get less bad reviews 🤷🏻‍♀

I was surprised today I bought a pair of trainers and socks there, that young guy at the service very helpful, keep doing that job mate you will be someone one day.

Best service I’ve hade in sports direct the workers were super nice and helpful the 2 main guy cazz and Gokhan Ozkan where the best made the experience better and help me pick out the best shoes would recommend coming to these guys first thanks guys 👌🏽

Amazing guys working here, so humble and making sure we found everything we need, blond chap was so helpful only came to buy asics and ended buying gym gear and a nike holdhall, did speak to the manager and gave feedback, manager was quite young and very smiley!

Great selection for the whole family..extensive range of trainers. Lots of free parking. Evans cycling attached in store and a section for video games. Loads of other sports wear instore

Good but they have to get more sizes

great variety in the new store

Has a lot of things but the costomer servies in this location are so bad.

I bought a good quality Nike bag from here . Good service

Nicely decorated. However, customer service could do with some serious, SERIOUS improvements. Particularly, training your checkout staff not to go "UGGGHH" when the customer points out the price on the box of the product is different than the scanning price.

I returned a sports shirt to this store, was attended to by a lovely guy who couldn't make a refund himself.
He asked for help from the manager.
She was very full of herself, typical person that talks to you ask if you're her child.
Very rude, thinks she owns the shop.

massive but hasn't got anything in it. the football section is about 3times bigger than the Harlow store but has about 3% of the selection. everything is the most expensive items too

Lack of choses .the store is too small

my recent experience at the store was not as good as I hoped. I encountered challenges in obtaining assistance to find sizes, and unfortunately, there was no management available for further assistance.
Waiting for help proved time-consuming, and it was frustrating not to have a point of contact to address my concerns promptly. I believe there's room for improvement in streamlining customer assistance and ensuring managerial availability during peak times.