schuh

Brilliant service from everyone in the store, especially Harry. Nothing was too much to ask and came away with exactly what I was after. Will be coming back!

Came to today with my daughter and friends to buy her first pair of converse. We were approached by a very friendly man asking us if we needed some help we picked a variety of shoes to try on and were passed over to a lovely lady called Liz! Her customer service skills patience and friendliness was next level! She surpassed every level today, even to the extent of letting my daughter use the private bathroom! Makes a lovely change to be greeted and treated so well whilst shopping! Fantastic service! Know exactly where i will be shopping for shoes in the future! Thank u again Liz x

Five star review for the brilliant customer service skills of Nat who is personable, friendly, and super helpful. Nat really turned the pretty ordinary task of buying shoes into a great and memorable experience. It's clear Nat always puts the customer first and he was no different when we visited Schuh - diolch Nat!

Very reasonable prices in the sale and great to see Blue Light discount on offer.

Tried posting on the Schuh site but it wouldn’t work. Had to post here because of the two best customer advisors I’ve ever met:

Luke and Amelia in Cardiff St David’s - genuinely the most helpful shopping my experience I’ve ever had. Superstars. They were both really helpful with recommendations and super patient with all the different shoes I tried. Five stars

Friday 13th May 2022. Time of visit 19:30. Service was fantastic, manager on duty was brilliant and so professional dealing with an accident of a member of her team, whilst still giving me & my daughter attentive service. She’s a fab employee and a credit to Schuch.

I bought a pair of red converse recently (a few days ago). I received outstanding customer service, by a very professional and friendly staff member Gary! Thanks for the great service...I will be back again.

Very Good Service! Nice and Friendly staffs. They had greeted us the min. we stepped in to the store and since we knew what we want.. we got our shoes in just few mins. They even let us try diff. sizes as my bf was unsure. Overall,Schuh is the only store I could give 5star as we have tried ( size? *another store) and (foot locker) which both suck.

I knew what I wanted. I was approached by a knowledgeable member of staff as soon as I started looking around for someone. He immediately found what I wanted, beginning to end the whole visit was about 5 minutes. Friendly and efficient. 1 year return policy 😲

When I came in i didn't really know what shoe I was looking to get, I tried on a few, and kept sending this poor boy back and forward but he kept going and it wasn't a problem to him. He was very friendly, have me advice on what shoes to get and when they didn't have them in stock he ordered them in. Very helpful staff and a great selection of reasonably priced shoes

Love this shop but not a lot of sizes in stock suppose Waiting for restock after Christmas

From the moment I walked in the store I was greeted and welcomed by Alex, his excellent customer service and attentive attitude was first class, nothing was too much trouble for him, I highly recommend a visit to this store, keep up the good work Alex👍

Very impressed with their customer service, I hate shoe shopping normally but the staff were very helpful and they gave me£5 off for my old shoes too (which I would have binned as soon as back at home).

Really busy shop with excellent staff and customer service.very quick in getting the size sliders we needed and a full year returns policy...brilliant.

Went in for some dr Martins for the little one. On tag it said £60 but on payment they were £50 so bargin. Staff where friendly and helpfull. One happy little girl.

Fab staff couldn't help you enough. Measured the kids feet, and brought out numerous sizes to ensure that their school shoes fitted correctly

Great store with lots of top brands, staff are so polite and helpful. Will be visiting again soon ☺

Always helpful and friendly staff and always good services. Often find certain brands cheaper here also.

Great range of shoes and trainers, very helpful and pleasant staff. Comfortable seating for those of us who would prefer to sit while others shop.

Very friendly staff, helped me when needed and set up a Klarna with me without trouble. Worth travelling too as the closest schuh to me.

Very satisfied, would definitely recommend your store! Your staff are incredibly helpful and friendly