O2 Shop Wrexham - Hope Street

Went in today, two lads could not have been more helpfull.
Honest brilliant service.

I had an amazing deal on Saturday off Charlie. He is amazing and so funny. I was really happy leaving the store. I went back today for a deal for my daughter, and georgia was so helpful, nothing was too much for her. The staff there are brilliant.

Great experience. Went into O2 to help my mum arrange a new deal...Our planned reason for going changed slightly... but after a coffee and conflab we returned and had the pleasure of connors assistance. Completed our request with ease and friendliness.... with a few giggles along the way! Thanks from Michelle and Julia

Friendly. Helpful. Made me vigilant against scams.

Anthony - is amazing so patient and excellent at his job, knowledge and patience was just outstanding would recommend!!!

02 were brilliant. I had an excellent service and experience thanks to Connor the 02 representative. He wasn't sure how to resolve my issue at first, so he asked a colleague and dealt with my issue confidently. Thank you Connor.

A model visit!
I was met at the door with a smile and a sincere welcome; questions about my phone were dealt with professionally and effortlessly (despite occasional problems caused by compulsory wearing of masks!) and the whole process was a superb start to the day. There are shops in Wrexham which could benefit from observing the customer service I enjoyed this morning. Thanks!

Lovely staff. Not pushy but very knowledgeable. Would go into shop again if I needed help. Thank you

Always helpful, friendly and professional. Nice to speak face to face with competent staff.

Thank you O2 Great service very friendly welcome l do recommend everyone 😀

Both my husband and I called in last week on separate days, we had bought new phones elsewhere . Hubby was upgraded to a better deal on monthy contract, and I had an an amazing deal on PAYG. With help on new simcards. Great service from Michael and another young assistant. Thanks guy's

Very friendly and helpful sales team in pleasant surroundings. No high-pressure selling but some good deals offered!

Brilliant customer service. Connor dealt with my enquiry superbly and convinced me to move from my long standing provider to o2 and my package is cheaper too!

Popped in for a replacement 5g SIM for my new phone, very helpful

I'm what they call a technophobe so going in to get a new mobile is stressful.....not today got served by anth....he sorted me...transfered all my details...wham bam thank you mam! Xxx

Friendly phone shop with one brilliant person serving. The other two weren't bad, but did come across as not knowing too much. Parking in general car parks.

Jenny was so professional and helpful,way beyond what I could reasonably expect.Her expertise solved all my problems.Her customer care is outstanding and friendly she made me feel comfortable in her presence.I would not hesitate to do business with 02 again.Thankyou

Very helpful,got hubby's phone sorted in no time.

Always found them very helpful and friendly and informative to find what phone you will suit you!

Brilliant staff, always very helpful. The store is lways spotlessly clean and there is always a welcoming environment