Hough Lane Stores Ltd

Very nice staff, amazon dropping point all good.

Excellent parcel service with very friendly staff.

Dunno what everyone's complaining about, don't have much trouble here, pop in, get what I want, get out, no trouble at all. Convenient.

The shop been here for many many years it's a good little shop when you need something quick the shopkeeper have come and gone but still good quality of products.

I received a text with pick up code saying phone available to collect. I went in later that day and he says no parcel delivered. Rather rude comments & he didn’t care my parcel was missing.
I’ll try again today but may be best to avoid this drop off centre based on my experience .

Quite frankly Terrible, if i could give 0 stars i would, went to collect a parcell that ever so clearly has been delivered with proof saying so and they simply said no it hasnt come try again tommorow, sent my friend down to collect it and he gave them it without asking for their I.D on parcell collection (which it asks for)

Only go to collect parcels but won't be going anymore. All staff are completely disinterested and seems a real task for them to get your parcel. Thats if for absolute no reason at all they keep refusing to take delivery and it takes a week of calls, emails etc to find my parcel and get it delivered to my home address when I will be in. If its to much effect to take parcels in then withdraw yourself from the service, at the end of the day you in some way benefit so aren't losing out.

Didn't want to deal with my parcel. Kept quite rudely serving other people instead of talking to me. Told me DHL hadn't been that day and to come back tomorrow. Wife went in a few minutes later and came out with my parcel. Won't be using the shop again

Ordered a DHL parcel to be delivered here as I work full time and is registered as a drop off point only for the shop assistant to refuse delivery only arrival, now stuck without a phone until I can get another delivery address.

Incompetent, Rude
Antibiotic spray needed after visit

Really do make you feel like they're doing you a favour serving you

Rude, inconsiderate staff. Close the shop when they want.

Rude and unhelpful

I was just looking at how low these loosers actually are and couldnt stop laughing at them

Selling out of date products