Touch Of Vape Leicester

Started off as just a Simple vape shop with staff that have great customer service and products. To even more great products and staff I now call family. Very welcoming and would highly recommend to anyone.

What a great service This company offers.
7pm on a Sunday afternoon and I’m browsing the Internet for a new tank for my recently brought vape.
I came across these online and press the chat button as I wasn’t sure the product I was looking at was the correct one?
Within less than a minute, someone was back in touch with me to help me with my online purchase and I was admittedly a bit sceptical if it would fit or not but only a few days later. The new tank has arrived and is perfect.

Was so well packaged to avoid any damage. I would say it would have been impossible for any heavy-handed to delivery service to break it.

Shame that these guys don’t have a store closer to me, but now I know how good the online service is I would not go anywhere else

Thank you
A************

I have just purchased my first device from here as I'm determined to give up smoking after 25 years. Too early to report on success but I felt a review was warranted based on customer service which was excellent. The young gentleman who helped me was knowledgeable; patient and very good at explaining. I was also impressed with attention to hygiene. Didnt feel judged in any way as you might going to your GP or pharmacist. Still getting used to the device but so far no issues and this was a very positive experience. I would encourage anyone who wants to give up smoking to pay them a visit.

So I popped in just before the new year, smoked for 22 years and have tried every solution known to man to stop, but I hadn't tried vaping. Boy oh boy am I glad I did. Shop is beautiful well lit, clean, doesn't feel like a grungy vape shop.

Richard clearly explained the range of devices to me and the different types of juices, I did not feel at any point that I was buying anything but genuinely felt like I was having a stop smoking consultation with an expert, I think part of that was Richard being so personable and an ex-smoker himself he understood exactly where I was coming from.

I opted for a device (pictured) that was suited to me and it was set up for the way I smoke or draw my inhales, the juice is a mix of tobacco and vanilla though difficult to explain the flavor! Anyway give RY4 a bash I recommend it or El-Toro I was torn between the two of them.

Highly recommend visiting this place the short and long of it is I haven't touched a cigarette in over two weeks, reduced the nicotine content of my juice from 18mg to 12mg and it's all thanks to these guys.

Great place to get your vapes, very friendly and helpful. Would highly recommend.

Great guys , always give good recommendations for liquids unlike other places

been to many vape shops and this is the best I have been to by far.. Staff are all very friendly and know their stuff. The shop delivers a much better experience than anywhere else. Always have time to give advise, lots of devices and liquid and anything else you could want. Great customer service even after purchase which is a rarity in most places, all top lads. I happily spend money here just to help a great local business. Wont be going anywhere else but here in the future.

The guys are honestly "THE BEST" always kind and helpful thank you

Really nice helpful and knowledgeable staff. Very friendly and I got exactly what I wanted. Up to date on hygiene regulations so i felt safe at the same time . Great range of mod, pods and liquid. I'm definitely going there again if i need anything even if it's just advise.

My go to place for all vape juices and kits! The customer service is exceptional and the variety of juices and devices is great. They don't just stock and sell any juices they stock only the best!

Wow, absolutely fantastic experience! I have had the most valuable over the phone consultation. I got the help, advice and support I needed during lockdown! I wouldn’t have thought it possible but in this case it really was. I have tried buying vapes from supermarkets and they have never worked for me. I’ve spent hours on the internet trying to work out what solution is best for me and ended up more confused than when I started! Luke took the time to find out about me and what I need. He’s so knowledgeable, incredibly easy to talk to and brilliant at understanding what I was trying to say when I didn’t really know what I was trying to say! I can honestly say that this was quite simply the best customer experience I have had in years. I finally feel incredibly optimistic about a cigarette free future, excited even, because I love my new vape, it’s perfect for me. Thank you ever so much!

Best vape shop around won’t go anywhere else. Extremely friendly and helpful staff, nothing is too much bother and always great variety of disposables, vapes and juices 🙂

Visited yesterday just to nip in and support a new local business. Was greeted by friendly and professional staff with excellent product knowledge. I was recommended the snow white juice which tastes excellent. The mrs had rainbow sherbet which also tastes great. If you are used to buying your juices off Ebay then the prices here will seem steep but you do get a higher quality product that is sourced from trusted and recognised sellers. I'd say it's the best vape shop I have visited and it's great that it's on our doorstep.

I visited touch of vape for the second time today and was greeted by the lovely Luke, the first time visiting I mentioned I was new to vaping so Luke took alot of time out to explain how vaping works and actually set the vape up for me so I was able to use it straight the way. I would highly recommend touch of vape and if you have the pleasure of dealing with Luke you won't be disappointed. I wouldnt go anywhere else :)

Sara

What can I say...do you need/want anything vape related, want/need some advice, do you want to quit the cigarettes, if the answer to any of those is "Yes" then look no further...it's a well thought out shop, that looks great, and has a pretty decent variety of liquid, devices, and associated accessories. Pretty much everyone is catered for here, the staff are fantastic, always happy to help, and advise. You can test out flavours, buy something new as they regularly get new devices, or just pop in to get your favourite liquid...doesn't matter if you're the type that uses a disposable, or some something more advanced, and rebuildable...you'll find what you need, on the odd occasion you don't, they are always happy to get it, if they can. So...whether you know nothing at all, or you know exactly what you want, this is the place to go. There's plenty of local parking, and it's on a bus route, so stop reading this, and get yourself down there...

Wouldn't go anywhere else... Best Vape shop I've ever used. Staff are extremely knowledgeable, polite and their relationship with customers is excellent..100% recommended

Really great guys here. Always friendly and extremely helpful! I don't shop anywhere else for vape kits and juices!

I just went in here to buy some new liquid for my vape and After having a problem with my tank having to re fill it multiple times a day (I didn’t even mention anything about this problem) they noticed I had the wrong tank and are sorting me out with the correct one. Lovely people and will definitely be using them from now on.
Thank you

Very impressed initially got in touch to sort my existing vape from years ago but due to the very patient, understanding and knowledgeable young man luke and his colleague I purchased a Dr Watson vape and also an argus vape I'm very happy. Will defo be using from now on I've also started telling my friends so think you might have a couple more customers getting in touch soon. Thanks lads for your help really appreciated it

Brilliant clean shop the staff are brilliant! First place iv been that listen to your needs and problems with quitting and actually tailored it to my
Needs. Also rather than try to sell the most expensive products they offered a range of different prices and budgets and no pressure on buying whatsoever! So glad it’s local and I looking forward to visiting again and staying off cigarettes